-
January 2024 by Khaled M.
I never ever leave reviews, I had to make an account to warn you. They don't keep expiration date. Any thing "opportunity buy" will nearly kill you. Please please don't buy meat from here.
-
December 2023 by Wendy Orcutt
People here is usually nice but today I was shopping there and I ask this lady about something that I can’t find and she responder very rude and with very bad attitude she told me “you can read “ and yelled me, I’m canceling my membership after this
-
October 2023 by Sarah Anderson
Deliveries start at 0700You are able to get a day pass of shopping with your deliveries if you would like.... very generous of them! Parking/entrance is on West side of building. Parking overnight is allowed.As far as prompt unloading, I'm giving this customer a 1 star.
-
October 2023 by Mr E
Worst place to deliver, if your appointment is past 9Am, be prepared to spend your day here. They tell you they don’t have space to put the load you’re bringing and you’ll need to wait until they clear the floor to get space. Why order stuff that you don’t have room for???Checked in at 9Am got a dock at 2PM finished unloading at 4PM.
-
October 2023 by Kevin A
This place is borderline bizarre with the sheer magnitude of their selection. Add in amazing client service and you have a hard time remembering what you are there for. To me this is the Hy-Vee of the restaurant supply industry.
-
October 2023 by Stanislav Gorenko
I had delivery here, came early, though they will work me in , I had 3,5 hours between delivery and pick up appointment . I sat here all day 5 hours past my appointment time they unloaded my truck, lost my load, too late to find something. They have one man unloading at four docks and three managers signing your paperwork, definitely need more people at the office ?
-
September 2023 by Kosta Georgievski
They would get 0 stars but there is no option for it. If you ever get a load to deliver here, be prepared for a long offload. They're priority is reefer freight so if you haul dry load, you're toast. My guy was there prior to his del apt, which was 9 am. Got a door at 3 30pm, and got out at 5pm! Complete disaster
-
September 2023 by Elius Minjire
Worst place to deliver, if your appointment is past 9Am, be prepared to spend your day here. They tell you they don’t have space to put the load you’re bringing and you’ll need to wait until they clear the floor to get space. Why order stuff that you don’t have room for???Checked in at 9Am got a dock at 2PM finished unloading at 4PM.
-
September 2023 by William Gonzalez
8+ hours to get unloaded. Little to no consideration for OTR Drivers. Now i have to stay one day here cause there’s no more loads meanwhile the depot workers go home every night to their families. Avoid delivering here. If you are company driver tell your dispatcher to cancel.
-
September 2023 by denise Arnold
I give it one star because I'm reading the reviews and I was gonna go to get a membership but now I don't want to I have a Sam's membership Costco membership and I want it this membership for sure they don't have the price how much the membership is. And every review that I'm reading is given them one star. I don't agree with a one star, uh, if it's unless it's very, very bad. But each is own. I hope they do better or Remove the person at the front desk or the door because it seems like that's where the attitude comes from. I've a would love to open my business and shop there. But I don't know what the price is. And I don't want to buy a membership that's waste. My cause, I've been in the house in a shopping lot. for all my Clients and for my personal house also
-
August 2023 by Sue T.
I almost never leave reviews for anything, but feel compelled to share this with others who may be planning to shop at Restaurant Depot. This was the worst buying experience ever - at both the Brooklyn Center location and the Como Ave location - all on the same day. I have been a member of Restaurant Depot since 2022 and since have had generally positive experiences. I live approximately 3.5 hours from the Twin Cities, and my supply trips are usually a special trip - about a 9 hour time investment for me plus the cost of transportation. FIRST: August 28, 2023 I first visited the Brooklyn Center location to purchase melting chocolate. My first stop was the front desk where I needed to drop off some paperwork. The lady there found fault with everything I brought (which was simply my food license and my state sales tax certificate). She told me that I had brought a federal number and not a state number and I had to show her on two separate documents - the certificate itself and an accompanying email - that it was indeed my state sales tax number. Then she asked about the nature of my business but not listening to my answers. I started to feel like she didn't want to help me be able to shop. Even though the copy of my license was clear and legible, she made me write my information down on a separate piece of paper because she claimed she couldn't read it. When she offered a copy of the tax form for me to sign, she had spelled my city and my name incorrectly. I asked her if those things needed to be corrected before I signed it and she made the corrections but was unhappy about it. In the end, I don't believe she properly categorized my business on the form - but I was done trying to give her information because nothing I told her seemed to matter. Once she told me I could shop, I thought - okay, maybe she's having a bad day, let it go. Next I went looking for the chocolate I needed to buy - that I have successfully purchased at Restaurant Depot in the past with no issues and even great customer service. I found it right away - but couldn't see any of the type I needed on the shelf so I sought help. When I told the employee down the aisle what I was looking for he cut me off before I could ask my question and just told me "Aisle 2". I started to tell him that no, the chocolate was just down the aisle we were in (Aisle 3) and again he cut me off and said "Aisle 2." I walked away because there was obviously nothing more I could say about this, then walked all the way through Aisle 2 (and found no chocolate), and came back to the chocolate on the shelf in Aisle 3. I found another employee near the checkouts and explained to her that I was looking for a product that was not on the shelf but that could simply need to be dropped from a pallet above. I asked if they could look up in their inventory to see if they had what I was looking for as that had been my experience on other buying trips. She was friendly and helpful. She asked another employee if she could look this up and that employee said to her "Do I look like a manager? You need to go ask a manager. I don't get paid to do that." I was blown away and I'd had it. I stated, "Look, I just drove 3.5 hours to be here and get supplies for my business. I simply want help locating an item here. If you don't have it, I will move on to the Como Ave store and look there." The second employee tried to defend her comments and I said that I didn't want to listen her rip down a coworker and that I just wanted assistance finding my items. A man came up then and asked me how he could help. He clearly wanted to calm the situation down and be helpful. He looked on a computer for the items I was looking for, but didn't seem to find a conclusive answer. He had us walk with him back to Aisle 3 and proceeded to holler at the same guy who sent me to Aisle 2 earlier to come and help. That guy wouldn't even acknowledge him. After 3 to 4 minutes of watching more nothing happen, I walked out. I appreciate th
-
August 2023 by denise holmes
I give it one star because I'm reading the reviews and I was gonna go to get a membership but now I don't want to I have a Sam's membership Costco membership and I want it this membership for sure they don't have the price how much the membership is. And every review that I'm reading is given them one star. I don't agree with a one star, uh, if it's unless it's very, very bad. But each is own. I hope they do better or Remove the person at the front desk or the door because it seems like that's where the attitude comes from. I've a would love to open my business and shop there. But I don't know what the price is. And I don't want to buy a membership that's waste. My cause, I've been in the house in a shopping lot. for all my Clients and for my personal house also
-
August 2023 by Bashi Omar
I had appointment at 9:00 am checked in 08:50 The lady at the receiving desk is the most insufferable human being I've ever met in my whole entire life. All the employees are also asking you money to unloaded you or they will ignore you I don’t really understand what is going on here I called my broker 3 times they’re not even answering their phone I have never ever seen in my whole entire life.Finally done at4:53 pm
-
August 2023 by Nancy Thao
They don’t even deserve the 1 star. Worst customer service workers working at customers service. They’re rude, snappy and needs a lot of training. Managers need to retrain their workers from the very start to end. Especially if they are the first faces you see when you enter the establishment. Save yourself the headache of meeting these stupid workers and go to Costco business center.
-
July 2023 by Smith J.
do not come here if you are a driver they take 8 hours to unload you!!!! ps they stink in there hard to breathe
