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August 2023 by M M
Can't get any better than this place. They are honest, don't charge you for anything unnecessary, affordable, and works with you on what needs to be truly fixed. Customer service with top tier, family owned and it's just a really comfortable mom and pop kind of place.
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August 2023 by Rachael Waters
Super knowledgeable and very fair pricing. Mike took the time to find out what the issue was on my Chevy Trax, and fixed the problem completely; an issue that 2 other mechanics in the area claimed they fixed but never did and they charged me an arm and a leg for the attempts/failures. Will definitely return here in the future! Thanks again guys!
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August 2023 by J Kumpula
Great place, good people. Needed a car looked at and they fit me in right away.
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July 2023 by Michelle Green
I would 1000x recommend this place. Great customer service. I brought my car in on Friday morning before I had to go to work and even got a ride to work (which was so nice, and unexpected). I let the front lady know about my vehicle issues, and she took down my information. Later that day I went to pick up my car and it was good to go. I do have to bring it back to get my radiator fix in a few weeks. Economical and ethical. ☺️Service: General repairs & maintenance
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July 2023 by Cooking With Momma Bear
The owner was so accommodating and got to my car repair right away! He fixed the grinding sound coming from my wheel area at a very reasonable price (another car place wanted to charge me twice as much)! I am so grateful for the GREAT Service!
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April 2023 by Chelsea Champion
Mike is honest and knowledgeable. He will only fix what's broken and won't charge you for unnecessary repairs. He was quick with service both times I've brought my car in and will explain to you what he found.
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January 2023 by Betty Vanderhooven-SchmaaSchmaa
Mark and Barb are the real deal. If it's not broke, Mark won't fix it. He doesn't spend his time looking for frivolous ways to take your money.Ideas told by another service station that transfer case needed replaced. The mechanic let me put $1000's into my vehicle before she saw a heavy leak and noise in my transfer case. This essentially totalled my vehicle and she knew it. I stopped driving for 2 months. Then a friend suggested Mark at Roy's. Mark put it up on the house and let me look while he explained the wither to's & why-fors.A slight leak and no noise. He said it could just need the bolts tightened. Saved me $3200 the 5 star auto in st paul wanted to replace it with a used part.
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December 2022 by Angela L.
This is a true mom and pop shop. Handed down from father to son. I had been disappointed with my dealership service department and got a friends recommendation to stop in here. I called to ask about a diagnostic and was told it was free to diagnose. Who does that anymore!?! I may not be a mechanic, but I am at least knowledgeable about my vehicle. After my diagnostic, Mike the mechanic and owner gave me a fair quote, talked to me like I wasn't an idiot and was super kind. He is one person, so it may take a few days for him to get you an appointment, but I would send anyone here. Honest and trustworthy.
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November 2022 by Michelle D.
Mike is very honest, very knowledgeable, and very good at explaining things. I had taken my car to get an alignment, and I was told I needed a wheel bearing, which would be $500. I got a second opinion from Mike. He jacked up my car and showed me when I came to pick it up that the wheel bearing was ok. He put my mind at ease and saved me from an expensive repair. I asked him how much he would have charged to fix it and it was half the quote from the alignment shop. His prices are very reasonable. I will always take my car to Mike at Roy's. Plus you get to see his two tuxedo kitties, Bonnie and Clyde.
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November 2022 by Tracee Jeen
Mike is an HONEST MECHANIC.If it's not broke, he won't fix it.He will also bring you in to see what's wrong with your car and won't charge you a months wage to fix your car.I was going to junk my vehicle due to estimates given to me by another shop, until a friend suggested I see Mike first.He literally saved my car!
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November 2022 by Michelle Dobbratz
Roy is trustworthy, fair, and has excellent taste in cats. I can't recommend him enough. He's usually booked out about 3-5 business days, but if you need something urgent or really quick he might be able to get you in same day.
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November 2022 by Beth Marie Lindquist
My family has been using Roy’s Service for 4 generations now and I have many other stories I could speak of on my own behalf, as well as the feedback from the many people I’ve referred to him over the years,. We all have nothing but good things to say about Mike, (Roy’s Son and owner). He is just a dang good mechanic as well as a genuine person through and through, just done right a good guy. I’d give this shop more stars if I could, an absolute life saver!!!-Miss LindquistServices: Auto exhaust system replacement
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September 2022 by Roberta D.
I have been coming to Roy's Auto for years. The proprietor, Mike, Is one of the kindest, most honest person you'll ever meet. On a trip to Georgia my 2003 Saturn was taking on water in the front every time it rained or when I used the air conditioning. I took it to a mechanic in Georgia but he wasn't sure what the problem was. On the road trip home, my feet were right above the water thanks to a futon cover and my floor mat. My son suggested I google problems with Saturns and it mentioned a clogged hose connected to the air conditioning system. Long story short I called Roy's, and Mike told me to bring the car in. He had it repaired in 10 minutes!! That's faster than Jiffy Lube!! Problem solved. He also gave me an education on old Saturns and advised me that parts are hard to come by. Especially if you're in a car accident. If you need an honest mechanic with a big heart, run to Roy's! You'll get a fair-priced, excellent repair and maybe an education too!
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August 2022 by Andy Pedersen
I came in from out of town. Arrived downtown and my breaks went out. I called Roy's. The gentleman that answered was awesome! Said he would have it done by checkout time from the hotel the following day. He got it done! I figured I'm from out of town this is going to cost allot. On the other hand Roy's was unbelievable fair and honest. Me being a motor head I know it to be a fact. Thank you so much Mike!!!Service: Brakes
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July 2022 by Andrew Sean
This place is a diamond in the rough. It may look a bit worn externally, but the folks who run the place know their trade extremely well and are the kindest, most honest people I have had the pleasure of doing business with in a long time. They always provide service quickly, at reasonable prices, and with expert skill. I will never go anywhere else for service in my vehicles if I can help it. ?
