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January 2024 by Shawn Greene
It wasn't a bad experience. Could have been better.I am sure it was likely a one off experience. Looked like they have a lot of repeat customers.
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January 2024 by Hannah Kufuna
I have finally mastered all their names :).I always receive great service.Highly recommend
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January 2024 by Ann Marie Bork
They fit me and my daughter in at the end of the day but still took their time to do a great job. This is longest lasting gel manicure I have ever had. Second picture is 2 weeks later. At other salons, after a few days the bottoms would start to peel up and catch on things (like my hair). But that hasn’t even started yet and it’s been 2 weeks! They were very good with my daughter and she felt very comfortable and special the entire time.
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December 2023 by Mary Orm
While people are very nice at this nail salon, the quality varies greatly. Since you can't request a particular pedicurist, it's hit or miss. Two of my last three visits convinced me that it's time to move on.
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October 2023 by Claire Johnson
Got the craziest chrome green nail dip here before my wedding. 1.5 weeks later they are still solid and nice - it will end up just looking weird bc my nails actually just grow out, and I garden. Lovely nail techs!
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July 2023 by Stefanie Marshall
I had been going to Serenity for years, but two weeks ago was my last visit. I invited a friend for a mani/ pedi. I regret inviting a friend. First, I selected the color for the pedicure and a man took it out of my hands (with no warning) to put it on the table. As I was selecting a dip color, a woman took the bucket with the options out of my hands and told me I could choose later while this other woman went first. I already had pulled a couple and was narrowing it down. Each person didn't ask me what I wanted, they literally forcibly took both from my hands. The pedicure was terrible as my cuticles and feet were not attended to. I noticed the dip was done with only two layers and a quicker method than what had previously been done at the same shop. And within two days, my nails were cracked (dip normally lasts me 2.5-3 weeks). I won't be returning and my friend refused to get a manicure after seeing how I was treated. It was a weekday afternoon and I had an appointment, so time wasn't an issue. It was just a terrible experience.
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July 2023 by Kristina Berzkalns
i’ve been coming here for about a year now and at first the service is great but slowly it seems like they get comfortable with you and know they can rush. i make appointments and still have to wait 20+ minutes. you can’t request certain nail techs and some of them make your nails crooked and uneven then proceed to argue with you when you ask them to fix it. hana is great there though if you get lucky and can get herServices: Nail extensions
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May 2023 by Auriole Sieyonji
The service was excellent, perfect. Macy was great. She was nice, professional, and made sure that my needs were met. And I loved the work she did on my nails.Service: Gel manicures
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March 2023 by Anneliese Morrow
I use to go there regularly. Sometimes I had good service other times rude rushed service. There are far to many other clean friendly nail salons in the twin cities to settle.
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March 2023 by Litaa Wood
Don’t go here. They over change you for work that’s not worth it. I paid 121 for this and pedicure! Like does this look like it’s worth $120? Never again. If you gone charge that much make sure ur work equals
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March 2023 by Steph Stelter
I've always been very happy with my services here.I usually get a dip manicure and a gel pedicure.My gel Pedi lasts MONTHS.
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February 2023 by Jamie Weyker
I have never been to a more accommodating salon in my life!! The actual nail experience was good, but the receptionist working today was SO FAR ABOVE GOOD! She went all out, and had the best attitude!! Definitely my favorite nail experience ever!!!
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February 2023 by Jae Edmondson
I went in to get my nails and feet done and as he was painting my toes he globbed on the nail polish which was super thick and kept adding polish to already thick nails. Then he did my hands and was cutting my nails I asked him about rhinestones he didn't understand what I was saying. So the other nail tech came and asked what I was trying to do I showed her a design and she said he don't do fake nails so I set an appointment for both manicure and pedicure and was only able to walk out with a pedicure which I might add was a poor job. This place used to be great when Vanessa was doing my appointments. I'll never go back here again. By the way my toenails got smeared all the way off because it was so thick.Service: Pedicure
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October 2022 by Madison Zeise
I am not a regular, maybe every couple months, impressed!! Last time I went she ended up taking more time then normal because I wanted them perfect and particular. And they are. Always worth asking for tiny cleanups while getting your nails done. She helped me get the exact color I was hoping for as well as shape and size all off a photo and communication. Plus made thinner than normal per request. They also have water bottles if thirsty. Store is pretty with chandeliers.
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October 2022 by T G
First time and last time. My pedicure lasted less than 30 mins! Polish removal, new paint, “massage “ , callus removal, nail clipping/shaping.. They offer multiple pedicures yet they assumed I wanted/afford to cheapest one. LITTLE DID THEY KNOW, I WAS THERE TO GET A SPA EXPERIENCE. I really hate that nail shops use the language barrier as an excuse to do bare minimum while I watch others receive what looks like top notch service. Guess I didn’t fit the profile to get proper service. Happy birthday to me! Thanks for the experience?Service: Pedicure