-
September 2023 by Nick Elle
I'd love to see more bike shop area from an addition or another location close to the Bruce Vento!
-
August 2023 by Amora Muehlbauer
Allen did a wonderful job helping me find figure skates that fit and work well for me today. He made sure to tell us the benefits of each different option. We will definitely be coming back in the future for sharpening and skate upgrades. ?
-
July 2023 by Beth McCabe
Very kind when I got a flat tire on the Gateway Trail. Quick, courteous service!
-
July 2023 by rottcj7
I dropped off a mountain bike and told them “it needs new breaks”. A week later I pick it up and can’t stop at all. When I asked if they replaced the brakes they said “no”.So….what did you do for a week then?
-
May 2023 by Emily Iannazzo
Incredible customer service! It's clear that staff and owners really care about the sport and players as a priority, and that they want to be sure you walk away with what works best for your player/athlete. We have been happy customers for years through multiple kids in multiple levels of hockey, plus a mountain biker too. Amazing service and staff are what keeps us coming back!
-
April 2023 by Alexis J
Got fitted for skates here, and wish I would have done it sooner! Super easy process, and you can’t beat a place with a shop dog.My skates are fantastic, and I couldn’t have been more satisfied with the service and knowledge at Strauss.
-
March 2023 by ApriLea Bridger
Great experience both times I've been there. Very friendly and helpful! It feels very comfortable and they make you feel at home. Has a nice family vibe going on. They have a friendly dog that's always there. I just returned skates that my daughter will never wear, and I bought months ago, as an impulse buy, but regretted immediately afterwards, but never got around to returning. I didn't even have the receipt anymore, and they still let me return them! No problem. Even gave me cash. I expected maybe in-store credit or that I would have to have the receipt. Pleasantly surprised. Much appreciated!!
-
February 2023 by J M
Matt was so incredibly kind and knowledgeable when helping me stretch my roller skates. Give him a raise!
-
January 2023 by Thomas A.
Back home visiting my folks, played in a pond hockey tourney this weekend, an attempt to relive my HS hockey days. Broke both my blades, I think the plastic failed under the cold weather. Being repaired and shipped. But more importantly they knew my dad, my area hockey, and we talked old time hockey. How can you rate good people with years MN hockey experience. Even though I live in CA now, I always try to stop here when I'm in town. One important note, I asked the kids if they felt the boot was worth saving. Composite just doesn't last as long as leather. I left the decision up them. They had the parts and saved the boots. I wear top of line, EE sized CCM tacks. I need a wide boot, I used to wear Microns when I was younger. They could have told me to buy new skates, they didn't. That should count for something.
-
December 2022 by Andrew M.
Haven't skated in 30+ years. I now have a granddaughter that is in Mini-mites so I wanted to be able to skate with her and assist with bringing her though the process of being the next Bobby Hull (ok, maybe not) so off I go on a skate purchasing adventure. Well first off, I was a goalie during my young life so I recall trying to skate on forward skates after living on goalie skates! Ya, I looked like I had two left feet. Knowing this, I was going to just get a pair of goalie skates. Man, skates have changed slightly over the last few decades!! I went over to a hockey chain-store and wasn't impressed with their offerings as I didn't think $650 + blades was the best thing. Plus they had very low stock levels anyway. I knew about Strauss so here we are. Walked in on a weeknight and was greeted immediately. Chatted about my situation and was shown a pair of CCM Vectors. These are able to be heated and fitted so that's what I did. They had a very good supply of skates so I could have gone for just about any pair I wanted. I need a wide (EE) boot so that really seems to limit my choices but the Vectors fit well and after baking them in the skate oven, on they went and man, I've never had a pair of skates that felt so good!!! They lined me up with a helmet (cuz I'm old and the ice has gotten pretty hard over the years) and a set of really sweet blade guards. Moose was a pleasant chap and very knowledgeable. This was a great experience and will definitely be headed back to Strauss for future purchases. Thanks a for putting up with my antiquated questions and dry sense of humor! Now on to the NHL!!! Andy
-
November 2022 by Ewelina Vraa
Better check your skates after sharpening. Strauss made my skates dull.Customer service not too friendly either.
-
October 2022 by Dan Jarvis
Thank you Strauss for being a great local and competitive hockey store! Staff and Service is always great. Bill and Moose are the best to work with!
-
September 2022 by Tony Fragnito
Generally, have not had great service here, but they seem to always have what I need, and they do a great job sharpening skates. Today just pushed me over the top. Last year we bought my 14 yr old brand-new skates. Sized by the team at Straus. His show size has not changed; however, they said his skate size has changed 2 sizes based on last year. The kid selling them to me was nice enough but didn't really have any answers but was willing to try and find out. Seems the older guy (who I assume was the owner based on conversation with kid) had more interest in watching the Vikings game then answer questions especially when it came to a situation that his staff maybe dropped the ball last year and sold me the wrong size skates. When it came time to see what they would give me on a trade for a less than a year-old pair of skates purchased from Straus for about $400 the guy rudely says I will give you $40 trade. I bit my lip and left. Called Stauber goal crease and said the skates would resell for $180 or so and they followed with we will sell on consignment 70/30 split, so basically double the amount. Now I get it, but that is just raking a guy over the coals. If you need something and know what you are looking for this may be a place to shop, but if you are not sure what you are looking for or expect any help from staff. This is what I would call a store with boutique prices and big box (lack of) service. If you do go here maybe you need to say you are from Johnson HS. Very disappointed because I try and shop local and don't mind paying a little extra to support them.
-
September 2022 by Lisa P
Thank you Bill!!! What a fabulous experience today being fitted for skates! After some adult ice skating lessons in Inver Grove Heights, I was interested in having my own skates instead of renting. Strauss was recommended. I was unsure about the process, but Bill put me at ease immediately. I tried several styles, and with Bill's expert guidance, settled on the perfect pair. Comfortable surroundings and friendly staff made fitting and purchasing a breeze. Answered all of my questions, and I came away feeling knowledgeable and truly satisfied with the choice to visit Strauss. It's easy to see why people come to Strauss from great distances! I'll be back!
-
June 2022 by Al K.
Meant to review this long ago, but I was too busy riding my bike with the siiiick new tires I got at Strauss skates. Place is great. I was immediately greeted and asked what I needed help finding. This is an overlooked quality in a place of business. Ever since I started working retail a couple years ago, I've come to expect this type of service. Now before you go labeling me a Karen, know that there is nothing over the top or wrong with expecting to be greeted and asked what I need help finding. It helps cut down on a lot of time wasted wondering aimlessly. After being led to what I needed, I was honestly and earnestly vetted on what tires I needed. They were also open honest and transparent about the price which I thoroughly respected. Overall, place is dope and they have so much stuff. It's worth stopping in just to check out. But be careful of the dog! I accidentally ran into him, but it's cool though. He forgave me because I was told he was "a good boi."
