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February 2024 by Elsie Graff
Fast response, very professional, great job done fast and efficiently.
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February 2024 by James Stapleton
He did a great job!
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February 2024 by Corey G
Jon was prompt, courteous and resolved the issue right away. Thanks!
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January 2024 by Kate O'Toole
I had only been in this house for 2 1/2 weeks when one spring on the double garage door broke on a Saturday. I found Superior Garage Door by googling, and was surprised to find they were open on a Saturday. Their repair man, Jon, arrived within the hour, and replaced both springs quickly and efficiently, despite the freezing temperatures. Great work.
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January 2024 by Wes Rhein
Excellent service! Called at 8:30am and had a new opener installed before noon!! Kevin was great to work with! He explained all of my options, inspected the garage door and provided great insight!
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January 2024 by Trent Johnson
I was happy and satisfied with my experience through SGD. Jon was friendly, on time, and made sure the job was done right. Highly recommend
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January 2024 by Patrick Meshak
Top notch staff. Friendly, courteous and professional.
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January 2024 by Heather Brooks
I am one of those people that look at reviews to help choose if I’ll use a company - unfortunately this time it did not work in my favor. We have used this company 3 times in the past 3 years. The first time I thought the tech was super nice, but was shocked it was -$900 to replace 1 spring and cables they said were worn. Less than 6 months later spring 2 broke so we called them back out they replaced that and tagged on some wheels that were old and said we likely needed a whole new door system. Another $1000 out. Fast forward to this past week. The first spring broke again. Just over a year later. We were told not warrantied. We set up an appointment for a tech to come see if we just needed a spring or time for a new door, and to walk through options with us . Day of appointment tech Chris calls and says he doesn’t want to come out, he will just email us a n estimate. He’s never been here. Didn’t ask anything about our door or what we wanted. I tried explaining why we wanted him in person he didn’t care, wasn’t going to come and just said from the notes looks like you need a new door and check your email for the estimate. He did mention they now manufacture their own springs. Wake up call with this guy and his dismissive attitude with no effort. Long story longer, Found new company after going to neighbors, and they came out. Told us 1) you always change both springs at once - that was never done 2) they have heard lots of complaints about people being charged 600-1000+ for 1 spring by this company and has heard nothing good 3) in changing out both my springs for $340 he found they put the last spring on in the wrong size- too big and different than the other they put in the first time on the other side. 4) The cables they said SG replaced a year ago were frayed and shouldn't be that soon. We replaced those for like $20 with new company. 5) we don’t need a new door at all! Ours is fine!I did call Superior to discuss tech Chris, they seemed aware that he was not great. I later got a call from a tech willing to come out and fix the spring under warranty but who knows what else they would say I needed or what charges there would be.Please save yourself money and don’t go with this company.
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January 2024 by James Tait
Had Kevin help us with a broken spring today. Was out here asap, pleased with the price and service, he also wasn’t pushy on trying to upsell like a lot of folks do these days! Will use them again for any future garage door needs!
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January 2024 by Robi Giacomini
Jay was on time, professional, and did a great job of explaining his work. 10/10 would recommend
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January 2024 by Jim Turner
I highly recommend Superior Garage Door whether you need a new door or repair. This was a very pleasant experience beginning with my initial conversation with the company to the finished product.I decided on a new double door. The salesman came the afternoon I called. Nick answered all questions without hesitation and did a great job within representing Superior Garage Doors.If I owned a business, I would definitely want him as an employee.I had him back once to make a minor adjustment and he was at my door within thirty minutes of my call.Everyone at this business has been both professional and very knowledgeable with a warm friendly personality.If you're shopping for a new door or repair, I highly recommend Superior.A very satisfied customer.Jim TurnerSt Paul, Mn.
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January 2024 by Dawn
Very nice and professional. Very informative. Thank you!
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January 2024 by Aurora Johnston
Jason was very professional, and was able to resolve my garage door issues. I was informed about the process and options available. Thank you!
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January 2024 by Jeff J
Jay did a fantastic job of identifying the problem and fixing it.
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January 2024 by Daniel Gowens
Prompt, friendly, transparent, efficient
