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March 2024 by Carrie Canup
Jeff went above and beyond to help in an emergency print situation. He (along with the store) deserves a million stars for their kindness!
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February 2024 by Angela D Stewart
Google has the wrong hours. Sunday is closed.
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December 2023 by Heather Bandeen
The absolute best store for packing and shipping - wow, amazing!
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December 2023 by Aaron Mann
junk fee charged - surprised to be charged $15 to get my package when the UPS website never advised me of an additional fee.
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December 2023 by Sarah Schuler
The staff here is great. The only bad thing is the parking lot!!
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October 2023 by Alex Magnolia
Charges $5 to use the computer and print one document. Insane pricing in general: $14 for a roll of tape.
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July 2023 by Kristine Dizon
Lu is amazing. She really helped me out of a fingerprint jam after there was issues with scheduling an online appointment. She was so kind and so patient with me, I can’t thank her enough. Totally give this location a dozen stars for her kindness ❤️
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June 2023 by Katherine Johnson
I love this location the staff is so nice. Tyler in particular is always so helpful and makes everything seamless. I do a lot of Amazon returns and he always takes care of it so efficiently while being kind and thoughtful. I can’t recommend this location enough!
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May 2023 by Tim Plunkett
Andy and Lu are great to work with. This is my go-to place for printing, making booklets, scanning, and mailing. I had no idea that they did so many different things besides shipping
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April 2023 by Leah A
Customer service is beyond excellent. Great communication. Prompt and efficient print/laminate job. I have no complaints nor suggestions to make our experience any better than it went.
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January 2023 by Jack Mancini
Fix your google hours. Walked down with a 30 lb package just to find out you closed at 6 not 7.
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December 2022 by Sarah B
Passport photos cost $24.99….. insane! Should have asked the price before having these taken as feels like daylight robbery. They have no passport photo pricing on their website, I guess I would want to keep that information quiet too if I was looking to take advantage of customers. Shop about, having just quickly looked you can get these done at the USPS (West 7th or Airport) for $15. Also if location is an issue check out Walgreens and CVS (over the road $16.99). The guy in the UPS on Grand said they are privately owned and all the stores can charge what ever prices they want. He also said they do about 40 passport photos a day ???
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December 2022 by Midwest Misfit
UPS lost a $500+ Reptile enclosure, that is claimed to have been delivered to a reptile store instead of our house. We paid for package protection and UPS is doing nothing to help. They said it was most likely stolen and “we” have to figure it out and contact the sender for refund. But if it was stolen, why does the tracker claimed it was delivered to a reptile store? UPS messed up and will not admit they’re at fault.
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December 2022 by Katelyn Nichols
The staff are always friendly and helpful. They make it easy to send and return any packages you may have.
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October 2022 by Susannah C.
Every time I've been here to make an Amazon return, the employees are so friendly and make the process incredibly fast and easy. This location specifically does the returns so much quicker than other UPS stores I've been to, and the employees are so nice and make it a breeze.
