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February 2024 by Glenn Roe
I just started a little home business and needed to ship a few things. Each time I have visited this store the clerk has been so nice and helpful. He makes the whole process seamless. I would recommend this store to anyone looking for shipping or a post office box. THANKS!
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February 2024 by House of Hansons
Always amazing service!
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February 2024 by Justin Thomas
The driver didn’t even knock on my door. He left the sticker on my door saying “sorry we missed you” but I was sitting right next to the front door. Deliver drivers should knock on the door. UPS is broken and capitalism is failing us all. Thank god we’re mostly idiots in that system.
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February 2024 by Krystle
The guy who helped me was not friendly. I was on the road for work, and obviously didn’t have a printer. I’ve never had to pay 2.93 to print a prepaid label from any store in the past. When I mentioned and made note, the guy working didn’t care and said it wasn’t his problem. It was an already prepaid label I had to email him to print to get my item shipped. He also needed to me to not only email it from my work email, but also my personal email as he wasn’t receiving it. Finally he received both. Which is weird because honestly one email should have been enough. I do not plan to be back to this store, and certainly don’t recommend this store for business. Guess I’ll use the free printer at the hotel from now on.
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February 2024 by Satchmo Olson
Quick service and very efficient
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January 2024 by Steven Schultz
It was a fantastic time. He was very polite and he saved me plenty of money. About 25 dollars. ?
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December 2023 by Linda Lane
Very helpful!Our go to place. Great staff...
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December 2023 by Daniel Johnson
The only ups I have ever seen without money orders. Store was a dump, and staff were rude. It was if it was my fault they couldn't provide the service and was just wasting THEIR time...
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October 2023 by J.L. Forcey
This place is amazing! I called to inquire about a print job that I procrastinated on. I got all of my questions answered, and they helped me figure out what I needed. The turnaround time was *so* much faster than I thought it could be, and they delivered! Pricing was totally reasonable, too. Quality is great. Sticking with them for all future projects like this.
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October 2023 by Lynn Hanson
Always treated with respect, staff very helpful, working like a team.
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October 2023 by Brian Zirngible
Kristen, employee of Highland Park UPS, absolutely went above & beyond with excellent customer service skills! She displayed kindness & patience when we made a mistake with our passport applications. She immediately assisted us in resolving the issue & we were able to send our passports out that same day. Kristen is a rock star & we were so grateful for her calm attitude & dedication to helping us out!!!
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October 2023 by Wendy Raschke
For this package I sent, the price was reasonable and the time for the package to reach its destination was fast. I would have given a higher score but there are places where UPS by inself doesn't make deliveries, and so there is an additional charge for the USPS to make the actual delivery. This is very expensive.
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June 2023 by Allen Shaw
Helpful place for your personal and small business needs in the neighborhood. But the store is small and narrow and beware over the Holidays as the lines can flow well outside the door. Most staff know what they're doing and can handle the pressure.
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May 2023 by Ping Wang
Small and sweet. Good service
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April 2023 by Claire Crowe
Both Matt, the super driver and Matt, the patient professional in the store are top notch. These guys make their hard jobs feel seamless for the customer. I appreciate their service!