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January 2024 by Mai Hue Her
Toumoua was very helpful. Altho, I didn't get my loan as approved, he was kind enough to give helpful consultation to help improve my situation. Very caring towards members.
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August 2023 by KingDavid Sanner
It's always a wait and no one is willing to help people why do they have this branch open
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March 2023 by Lisa
The lobby was closed, so I had to do everything (some were time-consuming) outside in the cold since I walked there. The female teller was very helpful and patient when helping me with the app and my other transactions.
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September 2022 by annick claire nguimatsa
Mrs Kathy is the one !!! I give a big thank you to her for my preapproval !!! I recommend her to everyone that want to buy a house and need a preapproval think. Thanks again Kathy !!!
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August 2022 by LeMans
They have obnoxious music blaring so loudly that it was difficult to have a conversation. I felt a sigh of relief when I finally could walk out of there. Awful environment!
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July 2022 by Maaye Su
We had an appointment at 9am but the door is still locked until 9:30. 10 am still haven’t got help yet. I would’ve given 0 star if there is for the overall service. Such a waste of time!
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June 2022 by Jana Dinesen
TERRIBLE customer service.Got there before closing with a big deposit; female tellers behind the window completely ignored me. Didn’t even have the customer service skills to talk to me at all.
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February 2022 by Ka Moo
I’m very mad about what she did . I was drive thru to day to withdraw my money I write down $600 dollars to withdraw but when she given me the money she give me only $500 dollars right away I login to my account and it show $800 dollars withdraw from my account ? the official receipt that she give me also show $800 dollars That she toke out in my account. She should do thing carefully money is not a joke ? . 02/24/2022. Hope she don’t do this again. I wish she luck for next time ! .
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January 2022 by Alexandra Johnson
Had a pleasant experience and everyone was friendly. Helped me get a cashiers check, and they asked me about my day and wished me happy holidays.
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November 2021 by Cassandra Telae
Tried to use atm after hours and the door would not open after entering my card several times. It was an emergency so super frustrating
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July 2021 by Karen Werlein B.
If I could give 0 stars I would. Always the slowest service of any bank ever, people standing and chatting while cars are lined up. The lobby's rarely open. Absolutely do not stop at this branch!!!
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March 2021 by Erik Leonard
Teller are very welcoming. Good customer service.
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June 2020 by Kim Gallagher
We waited 30 minutes in the drive thru while other cats drove right up and were taken care first, as they did not service both waiting lines equally. Then about 15 minutes after we left, finally, we get a call from the teller stating she neglected to return my account card, and I can come back for it. Thanks so much! I realize things are a challenge but this seemed way to difficult. I would have given the 2 stars but it really wasn’t that good.
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June 2020 by Dean Moen
Yeah the hours on the door state that walk up is at 8 a.m. drive-thru opens at 9 been here at 9 it's 9:30 now and still no help this is a really bad branch
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June 2019 by Jon Oulman
Friendly and helpful staff and rarely do I have to wait more than a few minutes for service.
