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May 2023 by Candy Stallcup
I am giving so many stars because the people that live there and helped us were friendly and polite. Booked online four 2 nights while visiting family in town. I arrived past check in and the office was closed. Called the number on my confirmation email as well as what was on the office window and voice mail was full. Two individuals that live there said the owner is out with family and probably not returning that night. One lady did message the one brother who runs the online part of the hotel with my contact number and we left. Returned a little past 6:00 pm and no one contacted me however the same lady did hear from the owner and gave us a key for room 4. Again she was very friendly! The room was fairly clean and still needs maintenence... A cigarette butt was on the floor next to bed, there was nasties in the microwave, there was no table or coffee pot like advertised.. also there was a dirty washcloth in the shower and. the window in the bathroom was broke and fixed with some fluffy stuff and cling wrap! Lol. The cable box was broke so no tv and no internet... again both were advertised.. it took finding a resident the following day to gain access to the internet. I really enjoyed the guy staying next door.. I really wanted to get some type of refund for all the roadblocks and the services we didn't have that were paid for however the whole time being there I was never able to contact either owner. I also learned there are other hotels in the area within 5 miles.... if either owner reads this please somehow make this rite... this was false advertisement and I should get some form of refund for the services I paid for but did not receive. Thank you.Rooms: Roof over your head and heat works. Repairs are being made and besides the window and broken towel rack the bathroom was cute. Also mattress was clean.Nearby activities: Its Sandstone. There is a bowling alley on the main drag.Food & drinks: Bar across the road and not a far walk to downtown.
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January 2023 by Teal Perrine
I got an email at 6:00pm on the night of my booking that my reservation was cancelled. I called and was given a bunch of excuses about housekeeping not showing up. No offer to rebook at another motel, although there really aren't other options close by. Very disappointing service and I will not attempt to stay here again.
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December 2022 by Dawn Abernathey
We arrived. There was an open sign in the office window, but the door was locked and no one in sight. I called the number. Gentleman answered and told me to go to room 5 and the guy there would help. He also asked if we would be ok with 2 rooms with 1 bed. We booked 1 room with 2 beds. No one answered at number 5. But a big dog barked. I called again. He said we could put our stuff in room 4. And we could have room 4 and 8. 4 was locked. 8 was not. It was, however, filthy. There was food and stuff on the floor. The mattress was disgusting. The toilet hadn't been cleaned. There was no toilet paper and the window in the bathroom had been broken out. But instead of boarding it up or fixing it. It had fiberglass insulation stuffed in it and saran wrap covering it. The dresser was broken. We loaded our stuff back into the car. I called again, telling him we were going somewhere else because the rooms weren't clean. I never spoke to an employee or anyone face to face. We went to another hotel. Got a room with 2 beds, and very clean for the same price.
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November 2022 by Lisa Carlson
Horrible! Reserved a room online because When tried booking directly with the motel online , I was told to go online and book. I got there and was told they didn't have a room for me. No heat in some rooms. It was the worst customer service I have ever experienced. The place looked like a dump. It snowed 2 days ago and the lot was never plowed. No one there speaks english well, junk laying around outside. It was by far the worst place that I almost stayed at.
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November 2022 by Lindsey Wipf
Disgusting, we seen the room and left. And of course they didn't refund us, but there was no way we were sleeping there. Don't do it!
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November 2022 by Anthony Zoff
We had a reservation, then they claimed we didn't-- while standing outside the office in -5°F weather because he wouldn't let us in.Don't do it....
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November 2022 by Explorer198181
I get they are trying to clean the place a remodel but the place should be condemned. By far the worst place I have ever stayed that includes out in the field on military maneuvers. Mold in the shower, on the ceiling… I was tempted to just sleep in my truck. I did sleep with my pistol near by cause we had 2 other people try to come in our room. If I could give it negative stars I would… it is better to sleep in a tent in the winter then stay here… we had a window with no glass just a blanket in it.
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November 2021 by Rachael Lovelace
The owner is very nice. Rooms are small but cute and cozy. The walls are stucco with charming built in shelving. The shower was small but very nice with piping hot water, fantastic water pressure, and a large rain shower type shower head. Would stay again.
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November 2021 by John Wazlawik
Is a small motor hotel in Sandstone. The owner is very personable, and is working hard to refurbish the units. Our room was small, but clean. The bath was in need of more work. Had a good fridge for leftovers and microwave. Bed was comfortable, which was what we were looking for. A simple place for a nights sleep ?
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November 2021 by Josh Simer
Showed up and found grills, vacuum cleaners, ash trays, and even rotting meat scattered around the front. Upside-down American flag taped to one of the windows. Rooms were not available and it took 20 minutes to figure out which rooms we were supposed to be in, even though they only have 12 rooms. Rooms are clean but in abysmal condition with cigarette burns in the bedding, holes in the blinds covered up with snack wrappers, chipped paint, etc. One of the two rooms did not have toilet paper in the bathroom, had dog hair on the sheets (strongly suggesting they had not been washed), and the tiles in the shower were coming loose. In the other room the sheets and pillow cases were stained with blood, although at least it did not appear to be fresh.I have slept in worse places but only because I was in the infantry. I'd choose this place over bedding down in a mosquito- infested swamp, but that's about it.
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November 2021 by Zachary Cook
The caring nature of the people who stay and run this place are totally reason for the monumental rating. Genuine and willing to go the extra mile for anyone who wants to be a tenant in a quant and remote location where you're able to get away from the stress levels of the other high demand areas that are all probably twice the price. This place is nice, tidy, organized, and most of all cleaner than the other hotels around here with the premium rates. I am going to try to stay here for the extent of my stay in this region.
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November 2021 by Stuart Hanmer
The place itself deserves a 3 as far as the appearance and the rules set out for the staff to deal with. But for the one staff I ran into for my entire stay worked fairly hard to see that we were happy with our stay and he deserves a four star review
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November 2021 by Catherine Skjong
Unbelievable doesn’t even cover it. Room wasn’t clean, tv didn’t work AND NO HEAT!!!! When we checked in we were told “ you have 7 minutes to make complaints and then there will be no one to help you” After discovering the no heat we left. I’d sleep in my car before stopping here.
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September 2021 by 594maliac
This is the worst motel I have ever stayed in. It is horrible. It is not fit for humans. Flies everywhere and very unclean. The sheets were dirty and gross. Everything about the room was disgusting. Dirty sheets and dirty bathroom. The outside of the motel was absolutely disgusting. Trash and garbage everywhere. The office sign says on but no one is there and the office is locked. Totally unprofessional and disgusting.
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July 2021 by marklS8257HV
Clean rooms, comfy beds, really nice staff and owner! A little rough around the edges but for the price it can’t be beat. Just a tip, hot and cold water were switched around. Apparently I need to write more so all I can say is the place looks shabby but inside is decent and the owner said he is trying to fix the place up. There have been some improvements and I’m sure he will do more as he can. Will stay there again.
