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March 2024 by Madison Lange
I’ve given this pharmacy the benefit of the doubt SO many times but it truly is just horrendous. If there was any place closer to get my meds, I would. They have given me half of my medication and charged me the full amount at least 3 times, given me wrong dosages of things, and constantly force you to wait days for medications. The workers don’t know enough to help you and don’t care at all that their pharmacy is constantly messing up. I had my doctor send a medication prescription though on a wednesday afternoon and when I went to pick it up on thursday afternoon, they had just then realized they needed to order it. If they would’ve ordered it the day they got it, maybe I would get it before the weekend came but no, they made me just sit with an infection for around 5 days until they got it for me. If you need a pharmacy that you’re not going to have to argue with and double check every single time you pick up a prescription, don’t go here.
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November 2023 by Christy Melzark
Emily is an incredible pharmacist. She has shown me nothing but kindness as a new provider. I appreciate her expertise. I trust her. Thank her.
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November 2023 by Dude and Sandy Vink
They take up to 14 days to complete a prescription. I have called to check the status of a prescription and have been told that it is sitting on the shelf for a week instead of being mailed out as I have requested. Another time I called a week after I had requested a refill and they hadn't even started to fill my prescription. Another time I was mailed a bottle of pills that was for someone I didn't even know, talk about a hippa violation! Another time they filled a prescription and mailed it to me that I hadn't requested. My Doctor had discontinued that medication. I went to return the med and get a refund, only to find out that they wouldn't give me a refund since it had been mailed out. So I had to pay for their mistake and I had to pay for a med I couldn't use!
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November 2023 by Terry Kincaid
Pharmacist are always nice and helpful getting my prescriptions.
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October 2023 by Ray Fenner
Just got my second shingles shot. Everyone was very attentive and courteous. The pharmacist who administered the shot was professional and friendly and she explained everything thoroughly. I was in and out very quickly. I was very impressed!
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October 2023 by Mark Deters
After posting my recent review about the service and the employee who gave me the dirty looks, the new pharmacy manager, who was very kind and very professional set up a meeting with me and apologized and assured me that employee was disciplined. She told me it would never happen again. She restored my faith and I will continue to use thrify white
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August 2023 by Shannon Brinkley
Small pharmacy. Not a big selection but has the essentials, very convenient for prescription drop offs/pick ups and refills. Nice staff, clean, efficient, super easy. Great for anyone who finds busy places overwhelming as this is a calm and simple environment.
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October 2022 by Tommy Henry
really great service, staff extremely helpful, courteous & very friendly. They made me feel welcome and at home. The environment felt warm, inviting and at ease. By far one of if not the best pharmacy experiences i've ever had. I almost forgot my health issue while i waited.
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October 2022 by M
The pharmacist goes above and beyond every time. If there is a refill issue or anything, she's an excellent problem solver. And the other staff are so helpful as well!
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August 2022 by cheri Holm
I recently came back to Thrifty White in Sandstone and was very pleasantly surprised!!! There is a new manager there, Emily Zajac and what a breath of fresh air!!! I quit going there because the staff were very rude and one refused to wait on me!! Well I am back and very happy I am!! Please give them a chance because Emily has made many changes for the better!! Thank You Emily!!!
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August 2022 by lardo1985MN
It's okay. Being short staffed wait times can be longer than usual. Most of the people I interact with there are pleasant.
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July 2022 by JAMES KUNZE
Last time I picked up pills one bottle didn't seem full.One a day pills ran out at 60 days instead of 90 .Said I had a 90 fill so I cannot refill.It was a atorvastatin so I guess I go a month without prescribed meds because of ineptness.
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June 2022 by Kelly Sax
This isn’t a rare occurrence but I’m currently still in the drive through line. It’s been 25 minutes and I haven’t moved. Our prescriptions are never ever ready, we are missing pills, lied to, talked down to, and I got snapped at because I didn’t like that a staff member called me “hun” over the phone because I was upset my daughters meds were missing AGAIN. I try to be patient and understanding but this pharmacy is junk. No one seems to care or want to be there. I’ll be driving to Pine City for my meds from now on. The convenience of location isn’t worth it when there’s so many negatives in this one place. It shouldn’t be this hard to get peoples meds filled on time and get them through the line in a timely manner for how small this town is.And if there’s that long of a wait at the drive-through maybe teach your staff members that they should acknowledge that the customers there and apologize for the super long waits. These are some basic things that would probably not have you losing so many customers.
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May 2022 by Paul Cramer
Always very friendly employees ready to b help you with anything you may need. The pharmacist was also very informative about my prescription questions that I had about a new medication that I had received. They also take a discount card so that really made the medication affordable.
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March 2022 by Robin Greenly
Worst pharmacy ever! Service is awful, their attitudes are rude and completely unnecessary. I will not be going back."Jodi" is the rudest woman I've ever met.I've literally been hospitalized because they've messed my meds up or haven't had them ready when they said they were ready over the phone. Imagine being ripped out of your life for up to 3 mos on at least 4 different occasions because the pharmacy never has your meds or they don't fill them when they say they will fill them.Will be making the drive to Walmart pharmacy in Pine City. Never going back. I've read all these reviews and nothing has changed. This is absolutely ridiculous.
