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February 2024 by J
I am never able to pick up a prescription without a 20-30 minute wait. I’ve had prescriptions ordered first thing in the morning and came hours later to pickup, I’ve tried coming next day after they are ordered and it doesn’t seem to change the wait period. Not sure why I’m waiting 20-30 minutes every single time.
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August 2023 by Jenny F
New to the area after a move and this was the first time I used this pharmacy. My doctor had my prescription sent to the pinecone location in the morning and I assumed (I shouldn't have and that's my bad) it would be ready later that day.When I went to pick it up they informed me it would be a few days. I guess it gets sent to the central location on occasion to get filled then sent to the pinecone location for distribution. However then also asked if I had some time as they could just get it done for me now if I wanted.They were visibly busy with things in pharmacy and the drive thru so I was honestly shocked at the offer and very appreciative. They could have just apologized and told me the date the prescription would be ready and have it be that. All of the people working that day were kind and very hard working. I felt it only appropriate since they worked extra hard to get my prescription filled I would take time to thank them again in a comment.
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June 2023 by Olivia Evans
I used to not mind having to go to the pharmacy, until Alex was the one there every single time. Her tone and attitude everytime I go there is terrible and she gives me dirty looks when I'm not looking (my sister in the backseat told me she saw it and my boyfriend saw it too). I honestly dred going to the pharmacy now and am at a point where I want to switch pharmacies because of her and her terrible customer service.
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June 2023 by Jack Richter
Both Janel and Amanda are AMAZING. They have ALWAYS treated me with utmost kindness and compassion and the rest of the pharmacy staff here are terrific! I always get my prescriptions on time and it us SO convenient to be able to shop the grocery store when I need to pick them up!A well deserved 5 stars!
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April 2023 by Brook Grossinger
There is a woman with a piercing on her face who was very rude and short with me. I know many people who go to this pharmacy and have had a bad experience with her. I was very unpleased by her and hope that I don't receive the same experience.
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February 2023 by Donald Ericson
Love Coborn's!! Great store!! Love the meat department!!
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January 2023 by Raelin Miller
Amanda is amazing!! The most kind and thoughtful pharmacist. She went out of her way to get my daughters the antibiotics they needed for their ear infections.This is from a previous experience for my own prescription: Ann and the tech with the blue streaks of hair get 0 stars. Ann is disrespectful and RUDE. I came here to read the comments to see if anyone else has said the same, and that is how I found her name. Glad I am not the only one that feels this way. She will be the reason I don’t return. Whoever the pharmacy tech is with the black and blue hair is also rude af. Never had worse customer service somewhere. Yikes.
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March 2022 by Esraa Kadhem
Customer services need improvement.
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October 2021 by Julie Nelson
In and out very fast
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December 2020 by Jamie Jordan
Best service ever! After a visit to urgent care I was faced with a prescription costing me almost $600. The staff researched for discount options and provided me with a number to call. After calling, the pharmacy then worked with me also calling the company and saved me. I only had to pay a small copay. They truly went above and beyond. Susie and Tiana made me feel like a person, not just a customer. I cannot thank them enough!
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October 2020 by Angie Pilarski
My fiance and I have been coming to this parmacy for almost two years now. He has several health issues including a TBI. Him and I have several prescriptions coming in each month, almost each week and we have never had any problems with this pharmacy.Everyone here is so friendly and informative.I also have to go out of my way to mention KRISTA! I cannot tell you how amazing she is and how much I look forward to seeing my "favorite pharmacy employee" when I go there! She is so full of life and positivity and it's almost a sad day when I do not see her. She knows me and my fiance by our name when we arrive, and her being so professional, understanding and talented at what she does makes our experience at Coborns Pharmacy above and beyond what we could ever expect!
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September 2020 by Mary K Merdan Eisenschenk
great customer appreciation meal.
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August 2020 by Phil Ward
Love the quick drive thru and friendly service at Pinecone Road pharmacy. Pharmacists are good about explaining the specifics of the medication and willing to answer any of your questions.
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January 2020 by Alicia Freihammer
Ann is beyond disrespectful. I can not believe the run around she put us through. I find out that she had the information right in front of her face. She was not doing her job in our specific situation. It is her job to call. Thank goodness for other professional advice that was sought out through another source.
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October 2019 by Reynard Patel
The manager of the pharmacy made it easy for me to switch to Costco for my future subscriptions. She has been unfriendly, rude, and unprofessional on separate occasions. I will not be back as long as she is in charge.