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November 2023 by Katie Reinke
I reached out on August 30th via email regarding starting my daughter up for classes. I had questions and was unsure of what class to enroll my daughter in. I never heard back. I sent a follow up email a week ago on it. I still haven't heard back. They are impossible to reach by phone so at this point I'm convinced they do not want my business. Sad because I literally live within 3 minutes of the place.
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July 2023 by Garth
Always pleasant staff. Place is kept clean and the pool is always warm and welcoming for the little ones.
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June 2023 by Catalina Reyes
Love Jacks swim had my son enrolled last summer cant wait to start again
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May 2023 by Sadia
How come no one never answered the phone calls because I’ve been calling for weeks now
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December 2022 by Branda Yoch
A great school! It's amazing to watch your children lean from them! They do great!
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December 2022 by T V
Great swim school! Everyone is super nice. Everyone cares about your kid.
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December 2022 by Ede Kabi
Bad customer services.. and never ever answers their phone
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March 2021 by Jolene Z.
My daughter loves it here. Her instructors are so kind. Never had a problem with contacting anyone. Facebook messenger, emails work great! Love this place! Highly recommended!
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December 2019 by Dani Thomsen
2 stars: The instructors are amazing and truly gifted with small kiddos who aren't always happy to be in the pool. We've had Bill each time and he is phenomenal! My only gripe is this: we had a 9:00 class (first class of the day,) and the employees showed up 5+ minutes late 9 of the 10 weeks. In a 30 minute class, that's a pretty substantial chunk of time. Over the course on the season, that adds up to 45+ minutes (9 weeks of late starts multiplied by 5+ minutes late) of class time I paid for but no one was there. That's a class and a half! Frustrating. I drive 40 minutes to get to Jack Splash (because the instructors are really that great) and am able to get there on time/early each week. I doubt the employees/owner live quite that far away...UPDATE: 5 stars! It's been about a year since my first review. We ended up taking another 9:00 class (it was the only time slot that was available for the class we wanted.) The employees have been early EVERY single class. Awesome work! The instructors continue to be very gifted and beyond kind with kids of all skill levels! Highly recommend!!
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December 2019 by Josh Anderson
The staff have always been awesome, the heated pool is something that has spoiled my kid. The teachers there do what they can to challenge you kid to improve their skills and techniques.
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December 2018 by Robert Brezinka
I have been bringing the kids to Jack Splash for years. The teachers have been great, the pool is heated, kids really enjoy and look forward to going. Facility is generally clean, small critique showers sometimes run out of hot or even warm water probably because they can't keep up with the number of kids coming through. I would and do recommend them to others.
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December 2018 by Kimberly Balfanz
Such a wonderful experience at Jack Splash Swim School. Nicole her instructor was amazing. She made the class so fun for the kids and helped my daughter push through her fears of being in the water without touching the bottom. Thank you so much!
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December 2018 by S B
Best swimming instruction we’ve found. Step by step progression by instructors who are truly engaged with the kids. We couldn’t be happier.
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December 2017 by M M
This place is great helpfull instructors they make it verry comfortable for the children. i have seen some uncomfortable children but with the hard work of the instructors a few weeks in they loved the water.
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December 2017 by Julie Devore
Wonderful teachers!!
