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December 2023 by Jeff Swann
This place sucks when you need to talk to a live person to ask a simple question. Why do I want to drive for 15 minutes to have my questioned answered in 2 minutes or set up an appt to come in for 2 min. This is the only bank I have that doesn’t have a live person answering their phones.
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October 2023 by Miranda Meyer
Went in for a scheduled appointment with Jay regarding questions about my accounts. Jay was extremely helpful and knowledgeable. Amazing tellers as well! Everyone was friendly and welcoming.
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July 2023 by Michael
JUST CLOSED MY ACCOUNT BEST DECISION I EVER MADE THIS BANK IS THE WORST.
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May 2023 by Shane Dengerud
This place is an absolutely joke yesterday I deposited cash through the drive-through not an issue today I tried deposit some cash through the drive-through. It was an issue because my ID was expired. There are so many better banks in town. I am taking my business elsewhere. And they’re on the news for being a bad bank.
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October 2022 by Brandon Hurrle
Brought my son here to get his coins counted and they don't have a coin counting machine anymore, had to do it all by hand, who ever heard of a bank without a coin machine....
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July 2022 by Chad Hansen
I'm happy banking here
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June 2022 by Metich Ajak
Went to deposit a insurance check, my money was put on a hold because they said the check was fraudulent and told me my account was going to be closed. I I went in the next day and spent most of the day trying to prove the check was real. After being gaslit for an hour about how the check looked fake and telling me the website even look fake, I was told I needed specific verification before they could release my money. Even though I was able to give proof and my insurance company was able to give verbal confirmation. When I went to get the information, I was told my insurance was not authorized to ask certain questions. I did everything that was asked of me to prove the check was real and that still wasn’t enough. I can only feel that the reason this has happened is because of my skin color. Worst customer service, and I’ve been with them for 7 years. They put me through the worst weekend of my life.
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June 2022 by Rain Kelly
My friend recently was of age to receive the settlement money from a traumatic incident she went through as a kid. She had brought in every proof and identification that she was meant to receive this money and was told the first time she was there that the check looked legitimate and the money would be going into her account the following day. The next day, she received an email stating that her check was thought to be fraudulent and her account would not only not receive the amount, but they would also be closing her account all together. When she tried to receive assistance at this bank for the 2nd time, she was given the run around and told several times that her check looked fake (this was repeatedly disproven by the company who issued the check by checking the check and case number of her case) and that they didn’t know how to help her. My friend is a black woman that is now traumatized by the inherent racism experienced by this banks employees and to top it off, she is now severely negative in her account due to this situation. I’m disgusted and will be telling everyone I know about this ordeal.
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June 2022 by Alyssa Woodward
ZERO stars if I could give them. I experienced EXTREMELY racist and insulting behavior at this branch. I am embarrassed I ever gave them my business. Check your employees. It is embarrassing how ignorant and unhelpful they are. Never going back.
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February 2019 by Brandon D.
Just a garbage bank, they waste your time an scam people. Their reps tell you what you want to hear to get your business an lie through their teeth
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December 2017 by MemLg
My home bank, amazing service here
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October 2017 by Anne G
Very friendly teller! Fast and courteous!!
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July 2017 by Matt Plachejo
Very professional and friendly
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December 2012 by Chad Dyer
Worst bank ever. Tellers are pushed to constantly sell services. Non customers cashing a check are subject to waiting and sales pitches to set up a new account. Ridiculous business practices.
