Savage & Prior Lake Tobacco is a local vape shop that has received mixed reviews from customers. While some customers praise the excellent customer service and knowledgeable staff, others have encountered issues with defective products. Many customers highlight the friendly and helpful nature of the staff, particularly one employee who was described as a "life saver" for their expertise in assisting with vape-related queries. Customers appreciate the wide range of flavors, especially for those who use nicotine salts in their vapes. However, some customers have had negative experiences, reporting issues with defective vape devices. One customer purchased an expensive Escobar vape that seemed to work in the store but later experienced problems at home, such as the device continuously dispensing and not charging. Despite the initial hassle, the owner was able to promptly offer a replacement, though the replacement also had the same issues. Overall, Savage & Prior Lake Tobacco appears to provide a mixed customer experience. While the staff is generally praised for their friendliness and knowledge, the store's handling of defective products has been a source of frustration for some customers, leading them to decide not to shop there again.
Good smoke shop. Competitive prices. Clean store and friendly staff. Great place to get your tobacco items.
December 2023
Lacey is honestly some of the best customer service I've received anywhere! She took the time to help me pick out a new vape, and her advice was spot on! I wasn't even planning on buying a new device, but I'm so happy that I did. Very grateful for the Rockstar service!
March 2023
I love coming here.. friendly and very helpful staff. I didn’t catch the lady’s name that helped me with my vape. She was a life saver was very knowledgeable.
