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March 2024 by Kayla S.
I have been coming to this Walgreens for years. The staff is friendly and always willing to help. I really like the 24 hour pharmacy, as well. I recommend this Walgreens for your basic shopping and pharmacy needs.
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February 2024 by Bilu T.
Unprofessional and poor customer service . literally they don't have any Idea what they doing!
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January 2024 by Katie B.
The pharmacy here is an absolute disaster. They cannot seem to keep it staffed (poor management?) and no matter the time of day you will consistently end up waiting 20+ minutes just to SPEAK to someone to pick up a prescription. Save yourselves the time and hassle and switch pharmacies.
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December 2023 by Amy Crnecki
I am so thankful for Cody who works at this Walgreens location! I called about a month ago inquiring about a prescription for my child that has been difficult to find, and he spent nearly 30 minutes on the phone with me, carefully explaining the reason behind the shortage, and ideas for me to find what I needed.He was friendly, helpful, super knowledgable, and KIND. He understood my frustration and was so patient and caring with me. I really can't say enough about how amazing he was and when I called there again today with the same issue, he was just as understanding, patient, and friendly - spending extra time on the phone with me as we tried to locate a pharmacy that had my child's medications in stock.Thank you from the bottom of this mama's heart, Cody - your kindness has made a big difference in our lives and you are so, so appreciated!
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December 2023 by Craig Kurtweil
Slowest service ever. Waited over an hour for a scheduled flu shot.
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November 2023 by Reuben Quillen
0 stars. We dropped off a prescription after my husband had surgery. They told us a half hour wait. We came back and then we were told it wasn’t filled yet to come back in an hour. I told them I was told a half hour. The pharmacist then came out and said they couldn’t fill the prescription because they couldn’t read it. Though we could. They told us to call the doctor… but they couldn’t call and clarify? They told us we could go back to get a new prescription! So we went to HYVEE instead and they had no problem filling the prescription. Walgreens lost our business. Also this locations pharmacy is not open on the weekends. absolutely ridiculous.
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November 2023 by MyNameIsIgor
They have received my medication prescription from my doctor on Friday and told me that they would order it. I came back Monday for it and they told me the have to order it because it wasn’t in stock yet. I came back the Tuesday to check if it was there and they said it wasn’t ordered. Lazy workers can’t even order a prescription. I would never recommend this pharmacy to anyone or go there myself. My inquiry was a joke to them. Never going back. If there was - stars I would put 5/5 for no service.
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October 2023 by Matthew J.
I have never been treated so poorly while trying to pick up a prescription here. I understand they are normally bombarded by sick people demanding meds but there was no excuse for the service I received in this visit. The only redeeming factor was the nice lady working the register after the disaster of a drive thru worker made me so annoyed I had to go in. Apparently in med school they don't teach you how to coordinate a month with a number so January is 1, February's is 2 and so forth. After failing to say 8 instead of August, I was given an "anh" over the speaker as if I was in a game show. Beyond disrespectful. I rather have my prescription filled by a squirrel then some of the people working here. As I said the gal working the register was nice so maybe there is hope but as of today that hope is fleeting fast.
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October 2023 by nguyễn thư
I was very angry when I came to this place many times to get medicine. Every time I refill medicine, it takes a lot of time. When I go there, they tell me I have to go home. When I come back, I have to wait again. When it's my turn, they say to wait another 2-5 minutes, but I wait 30 minutes. The staff still hasn't asked me a word. Many times when I come here I meet this male employee and his way of working is very discriminatory.
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September 2023 by Nathan Shenk
They were very rude. The only pharmacy open on a Sunday, and the pharmacist stated that they can't predict the future explaining their hour wait, in addition to my coming 2 hours after my doctor visit...
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September 2023 by Sabin Sapkota
Friendly staff and pharmacy is open 24 hours. Absolutely love the pharmacy hours.
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September 2023 by Alan S.
I always go to Walgreens. The customer service is very good. Always helpful and willing to locate whatever I'm looking for.
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August 2023 by Etoile Oblivion
I was in the second lane to the way right and I used the call button to ask if that lane was open. Immediately, she assumed why I was calling and said, "I will get to you. I'm helping someone already," and then she hung up.Rude as hell and poor customer service. She looked Vietnamese, a young girl. Very inexperienced. Please get training. You don't answer a call and automatically assume why they're calling and give attitude. You ask, "Hey, do you have a question? Yes that's open and once I'm done with this current customer I can help you, ok?"
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May 2023 by Mitch Russell
Second time to pick up prescription. One person behind counter with 7 in line. Should not take 20 minutes to pick up a prescription. Mgr came by but didn’t assist or move someone o we to help.
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May 2023 by gabadha Ahmed
Worst place to take prescription from they always come up with excuses either the insurance problem or they never make the Oder ready until you show up when you ask them to pay out pocket they don’t won’t you it is funny how I use them and the way they treated me all the time my son was in pain and I had prescription pick up they were like your insurance is not covering while I spoke to my county and they told me to use my Medicare Id until my card arrived but they took 2 hours to figure out what I was trying explain to them next day I come for my self and they were like your insurance is not covering your medication and I was like ok I am in pain I can’t wait until my doctor open I will pay for it they were like no you can pay it is funny how they make things complicated I talk to my doctor next day and they told I shouldn’t say that my doctor except my insurance and if I use for my prescription it shouldn’t be a problem so I figured out they are the problem now my molar tooth got infected I didn’t take my antibiotic because of them so I will never use them even they are my Nighbor
