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October 2023 by Jason Johnson
I needed a broken down vehicle towed to a mechanic. They arrived quickly and their pricing was very reasonable.
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October 2023 by Paul Kaiser
Fast and friendly service, changing my tire on a Sunday afternoon. Thanks Shawn!Service: Tire change
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September 2023 by K-Muney
I had a flat tire along the highway. Thought I give them a try. Called and had terrible service on the cell phone. So they hung up. Ok I get it. I was about to do the same thing. So after hanging up I called back. 6 times to be exact. They answered the first time. And left it ringing. Or they would pick up and hang up. And left me stranded along the road in 114° heat index. If you really need a road side service call DANS TOWING. Don't waste your time with this place. And sub-par service. Absolutely the worst service EVER!!!!! Not my first time with problems with them. Last time they towed my car that clearly had a parking permit posted in the window.
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August 2023 by Ginette
Had a great experience retrieving things after a horrible accident. Thanks to Missy for helping us out and being really patient as we cleaned out the car. Thank you for all you did for us today we really appreciate it.
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February 2023 by Jessica Conley
We were in an accident and our truck got towed here. My husband was told he had to go remove his license plates, so he drove all the way there and he could not get in. It is by appointment only (nobody told us) so he called and the lady was very rude on the phone. Not sure if it was the same lady when we got to get his plates but that lady was very nice......maybe she was having a bad day.....
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January 2023 by Amanda Schulz
The woman who answers the phone is so rude!!! Dont be in customer service if you hate it...just my opinion. But the man who helped us get our van out and jumped was friendly.
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December 2022 by Jason K.
If i could give these guys negative stars i would. I was involved in an accident, when i got out of the hospital later that day it was too late to call them so i waited until the next day. I was told my only option to retrieve my personal items was to go through my insurance company. They were rude and condescending and did not want to answer my questions. I called insurance and since i only had liability, it was out of their hands. I called back after the weekend and the lady on the phone tells me it is not their problem and i owed 4 days worth of impound fees and i have to pay cash, need the title ( which was in the glove box so it cost me another day to get a duplicate from the dmv) and that i need to have it towed out of their lot immediately after i paid. I asked them if i could pay them to tow it for me and again, being very rude told me no we cannot do that, for whatever reason I do not know. Had to call another tow company to tow it and ended up costing me 600 dollars after getting t boned at 55mph. What a scam.
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October 2022 by Brianna Wasche
This company is absolutely disgusting. They DO NOT WHAT SO EVER HELP THEIR CUSTOMERS. None of their employees actually know what position they are in. Spoke with a woman today about a complaint I had and she told me she was the owner, yet an earlier conversation we had (same woman) she told me she was sending my complaint to her upper.. Confusing. Customer service is definitely a big 0 for me. Anderson Automotive located out of Grantsburg Wi is so much more worth the bank for your buck. Andersons has Kind people, great customer service, and they ACTUALLY answer your questions. Highly recommend you don’t do business with the PLC company because they can’t even treat their customers with any decency or respect. 0/10 if I could give negative stars I would. They twist and mingle your words to get what they want from you. Never have I ever seen a company treat their customers this way and I will NEVER work with them again. I’m surprised they are even still in business with the way they treat paying customers. ??? -87/10. PLC provided no comfort or help in my time of need. Thanks PLC?
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October 2022 by Jodi Lynne Larson
Incredible rude woman on the phone. Do better.
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January 2022 by Tony J.
Because these people will scream at you and make it so hard to not get your car that the price keeps adding up. They also will steal your meds and valuables from your car.
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October 2021 by william Friedland
PLC Excellent Job in towing my truck to Lot. Fast service. The gentleman that towed my truck was Fantastic. Excellent Down to earth person. Thank You for the service.
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October 2021 by Kimberly doherty
They came quickly and took care of our bike. The only think was having to call an hour ahead to see the bike but they always answered and were there when needed.
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October 2021 by Korinne Caldwell
Locked my keys in my car. PLC was quick, polite, and did not put one scratch on my car! Great service :)
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June 2021 by Benjamin Trudeau
My truck broke down on a Saturday afternoon. The folks at PLC Towing and Recovery answered my call promptly and were up front about the costs of towing on the phone. The gentleman that responded was professional, courteous, and efficient. They made what could have been a frustrating experience incredibly smooth. I would absolutely recommend them if you find yourself in a sticky roadside situation.Services: Local hauling
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June 2021 by S “SimpleDimple” K
After a property manager lied saying my vehicle was not allowed to be on property the short rude staff is impossible to deal with. After my vehicle was towed the owner finally gave a copy of a leased that was singed in June 2020 which clearly had my vehicle on the leave approved to be on the property. All i can see is this is just another way for theft. And if I were to just go take someone car out the driveway I would deal with criminal charges. Even the county sheriff shock his head in disbelief. I wish I could post the pic with this review. Of course I would be mad. Not once did this company verify the owners story. If the owner dont want to rent property he shouldn't and companys should not help steal peoples stuff. Then make it impossible to get back. How bout I come take your property off your place. This company stole my car as it was approved to be on the property they came and took it from. Modern day criminals.
