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September 2023 by Emily Mellum
Our initial experience with an Ace was seamless. They are well organized system from the car technicians to the paperwork. Everyone was very kind and truly embraces the team mentality working hard to their job. Ace truly stands by their work ensuring the product you purchase as good as new. Customer service, quality, efficiency and kindness are the forefront of all they do.
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September 2023 by Shantelle Engquist
Lexi is by far one of the best "sales gals" we have had to deal business with. Very friendly yet also very professional and quick to get us out the door and driving away in our new vehicle. If you are shopping for a vehicle make Ace Auto your first and only stop!!
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September 2023 by TS Niebeling
Great place to buy a van. Went here twice after shopping around and was blown away by the no-pressure sales. Were able to test drive vehicle without being pressured to buy. Angie did a great job. Sale was fast and easy. Felt appreciated. And they have honored the warranty and provided extra service. When we look to buy again in the future we will stop here. Took the whole family and they accommodated our needs. Excellent place to buy a vehicle. We love our new van!
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September 2023 by Barron Johnson
Nice selection of Pacificas to chose from. Picked up a 2018 Hybrid that needed a new windshield and replacement charger. Both were taken care of two weeks later by an extremely helpful and efficient repair dept. Arthur and everyone else I interacted with were great. Happy with the van and the overall experience! Also happy to recommend them.
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August 2023 by Mike Allen
I would not have driven 3 hrs had I known they do not negotiate the price or trade in values. I asked for the best out-the-door price and I got a piece of paper with the price listed on their page, plus fees, and such. I asked again if this is the best price, she said yes and walked away. If you still have the 2019 Promaster in, say, a week, let me know what the reduced price is. Thanks.Add: Since I cannot respond to your comment, I'll add this. My best price out-the-door, is my trade in for 10500 (as you offered), plus $8000. That's all fees and taxes and covers 'fees' that you added on after that I think should've been part of the vehicle price from the get go, but wasn't for some reason. And you'll need to deliver it to Rochester, MN. I made a mistake keeping the for open for a week. Take it out not, I'm moving on. I thought the non-negotiable price idea died in the 90s.
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July 2023 by Dustin Munger
The minivan I bought has had no major issues. I needed to replace the back tires because of the damage that had occurred. But I bought it that way, knowing what damage the van had been through. I don't give 5 stars unless everything was perfect.The person who sold it to me did her job well, and they aren't hiding anything from you.If you know what you're buying, you will relise how much you are saving.
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July 2023 by Leah Dolezal
We originally stopped by and felt like we weren't sure of the place - it was fenced with a long building and from the outside, didn't look like a very trustworthy place. Talking with Arthur changed all that. We went on a Saturday and was able to test drive a vehicle we were looking at; we were concerned with a broken windshield motor and nearly bald tires, but Arthur was able to get an answer from his boss right away that yes, all these parts would be fixed and the asking price would not increase. It took us a few days to get our vehicle and we were happy, but then realized the AC was not working right. Once again, we were super impressed that Ace Autos took the car back, made the fix a high priority, and gave it back to us the next day. We are more than happy with this car; we feel like we have a reliable used vehicle that we can use for the next few years.
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June 2023 by Andrew Diemand
Fantastic from start to finish. Friendly service, a thorough and straightforward inspection and explanation on the vehicle, honest pricing, and a fair price on my trade-in as well. They even noticed that the front brake drums on the vehicle I was purchasing were uneven, so they ordered new ones and had them in and replaced within an hour. Very efficient and a great, stress-free experience. Definitely recommend if you're looking for a good, reasonably-priced vehicle.
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June 2023 by Alex Brixius
I heard about Ace Auto from a coworker and when we were looking for a new vehicle I decided to check them out online. Their website was easy to navigate and their selection of vans was much better than anywhere else. After finding one I was interested in I gave them a call and Lexi was great to deal with. They placed a hold on the vehicle for me until I could make it to the dealership to take a look. When I arrived everyone was friendly and helpful and the purchase went smoothly. After returning home I noticed a few odds and ends things I wanted looked at and after a simple phone call to Ed he said to bring it on in and they would take care of them free of charge. I will definitely refer others to Ace and will be back myself when it’s time for our next vehicle.
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June 2023 by Eric Carlson
We were shopping for a different car for our nineteen year old daughter, and we found ourselves at Ace Auto Cars. She test drove a 2006 Jeep Commander and immediately liked the vehicle. However, they’re were some slight issues with the vehicle, which we brought to their attention. They said those issues would be fixed if we moved forward with the purchase. We immediately agreed to those terms. Five days later my daughter was driving her vehicle home. The staff at Ace Auto was phenomenal to work with and I would highly recommend them to anyone.
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June 2023 by Josh Stastny
Quick and easy process, appreciate the help in finding a vehicle for our family!EDIT: Be careful on any vehicle you look at here. I was assured our vehicle was in good shape when we purchased it. Didn't take long to realize there was an issue with the transmission which needed a full replacement. Shortly after this repair the water pump out. We've had the vehicle for 3 months now and have used it for 1 month at best while it gets repaired. Would not buy from again
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May 2023 by April Groth
I recently purchased a vehicle here and am so glad I did! They gave me a great price for my trade in and I was able to purchase the car I've always wanted. Everyone was so nice, especially Angie who helped me through the whole process. She answered all questions had with honestly and worked hard to make sure I was able to drive it home the same day!
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March 2023 by Ana Alvarez
I had been car less for about 2 months. I looked around but after reading the reviews on some of the dealerships I found I got discouraged. I also ran into sales people that tried to push cars on me that I didn't want. I found Ace on Google and after reading the reviews I went to check it out. It was the easiest car buying experience ever! They didn't push anything on me and just let me look around and test drive a couple of cars. When i found what I liked within a day I drove away with just what I had been looking for. I waited a bit before writing a review just to make sure I wasn't going to have any issues with the car. So far I love my car! The lady that helped me was super nice about everything!
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February 2023 by Johnee D`Shea
I usually avoid dealers. As a matter of fact, I've always bought privately outside of the 5 I purchased from car companies. I've always felt cheapened by the experience. Lexi totally changed that whole stigma from the first text message to the purchase to a few minor detail repairs. They were so minor I could've done them myself in minutes, but they did it for me. She made it feel like you were family. She is prompt and professional and has a great personality. Everything from top to bottom was AAAA++++ service. No questions asked. Looking forward to many great years with my Dodge Grand Caravan GT.I wish I could give 20+ stars, but it would take up most of the review page.Bonus for the gracious extended massage chair use after a rough weekend on a personal level. It was hard to leave after that Can't wait for the invite to holidays! (It felt that family orientated, seriously...,)Thank You All & High Five!
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December 2022 by Matthew Runion
Every staff member I’ve encountered here has been both kind and knowledgeable. Ed, Tony, Lexi, Angie…all are great. From the time we walked onto the lot, I felt like we were in the right place. Even when we had a couple things that needed attention (a couple weeks after we bought our 2014 Dodge Grand Caravan) they were responsive and helpful. They have provided excellent service.
