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April 2024 by Huy D
Great service at affordable prices. Very happy we chose America’s best!
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March 2024 by Sam Lodi
The lady at the front was 0 help and she went to the next person, called me by the wrong name, and said she couldn’t help me till my appt when there wasn’t that many people in there. It’s Americas worst if you ask me
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March 2024 by LoMae Pauly
I cannot voice enough PRAISE for the experience I had at America’s Best in Shakopee! ?? Being cursed with poor vision at a young age, going to get my eyes checked was always an anxiety-ridden event as I always left feeling like I failed the “1 or 2, 2 or 3, 3 or 4’ test and my bank account was always left without a comma - only to obtain so-so vision. BUT this place, and the employees I worked with, were beyond SPECTACULAR … especially Sean who went WAY over and beyond to give me the best care I could ever ask for! I left with new GP contact lenses, prescription glasses and prescription sunglasses - AND even kept the comma in my checking account! My vision has NEVER been this clear and I am forever grateful to have found this incredible place! I will continue to refer all of my family and friends to America’s Best for their eye care needs! If I could rate out of 10, they would be 100! ?THANK YOU SO MUCH!Kate Pauly, Belle Plaine, MN
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March 2024 by Brenda Bohnsack
Now that they have virtual appointments they can't keep their stuff straight. Terrible experience. Told two different things, my info was put onto someone else's sheets, no one knew what was going on, wanted me to come back in a week and see the actual Dr in person. So don't waste your time if they give you a virtual appointment, you'll be back in a week to see an in person Dr. Anyway. Total joke.Very disappointed, I used to love going here.
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March 2024 by Nick Ostoff
Staff is very knowledgeable and helpful and everyone is very welcoming and friendly. They have great glasses and many options to choose from. I highly recommend and will definitely be returning to this location.
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February 2024 by Jody Swenson
Everybody's inviting and cares about their clients
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December 2023 by T WID
The doctor was great. However there is no such thing as a 79.95 deal for glasses. Or they don't have the education to hive the deal. Very disappointed in the way they didn't know how to charge my insurance, they told me to handle it myself.
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October 2023 by Deborah Anderson
The optometrist was awesome. Very detailed. The tech was hard to hear. The info says bring your prescription. Yet until the exam was over no one wanted to see it. I get that so then say present your prescription at the end of the exam.
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October 2023 by Ethan
My family and I have used this location for ordering glasses three times now and every time it’s great! I recently updated my prescription and went in to get a quote. They were nice enough to pre-ship my frames from another store just for me. The receptionist was very knowledgeable, kind, and helped me pick out a new pair. To top it off the new glasses arrived early and they even called me to personally verify everything was ordered correctly. This location goes above and beyond! ??
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October 2023 by Karen Stumpe
Emma was great as was the manager Mike, and Eli who did the exam. Excellent customer service!
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September 2023 by Troy Palmateer
Emma got me set up right with my Dahmers. Would recommend the service, staring at the caribou was a great time! Really helped me test my vision by trying to figure out what drinks were being handed out the drive through.
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September 2023 by Jennifer Dean
Always running behind! Don’t schedule appointments every 10 mins if you can’t keep up! Also please clean the bottom of your horrible uncomfortable chairs! Not the best to sit on while waiting 20 mins past appointment!
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August 2023 by Todd Viegut
Great customer service. Emma went above & beyond to help repair a pair of glasses purchased at an America’s Best in Colorado. I came in off the street without an appointment hoping there’d be a slim chance they could fix them. They delivered.
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August 2023 by SAURABH CHAUDHARI
Visited the store for the first time today and just amazed by the service and price of the test exam. Really great staff and great customer service provided. Excellent doctors and optician. All deserve 5 ⭐️⭐️⭐️⭐️⭐️ Thank you for the 3rd pair.
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August 2023 by Kristi Everett
Store in shakopee , Everyone is polite, making the atmosphere comfortable. My Mom and I had a gentleman his name is Mike! He had remarkable customer service skills! I'm in management for walgreens and find that a very important quality to have in an employee. He deserves the big 5 star recognition for sure!! Thank you staff! We appreciate you ? ?!
