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December 2025 by Karina Kern
Brenden was super helpful getting my new phone plan switched over! Quick process, Friendly service and apparently dog friendly!
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December 2025 by ayla
Malcolm and Brayan were absolutely amazing with the switch over to ATT. I highly recommend them to anyone who needs hand holding like me. Thanks guys!
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December 2025 by Molly Berg
Malcolm is so patient with us old folks who don’t know this technology!
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December 2025 by Dave Crane
I have visited there twice and each time Malcom has been extremely friendly and helpful! He's very knowledgeable and easily solved any of the issues that I had. Brayan also helped me during my initial visit and couldn't have been nicer and more helpful. Thanks again to both of you!
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November 2025 by Robert Kappers
Malcolm is the best, most helpful, most knowledgeable, and the friendliest AT&T representative that I have had the pleasure of doing business with. As he helps you, help him by sharing your experiences and feelings by posting honest reviews. :)
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October 2025 by Mark Smith
Just wanted to say thanks to Malcolm for helping us out the other night. We were stuck on our phone activations and he got us squared away quickly. Thanks!
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October 2025 by Marti Herrera-Deutsch
Malcom the store manager is the absolute best,very personable knowledgeable. Didn't laugh at my stupidity about my problem just fixed the phone that I was ready to throw out the window. What a guy I say give him a raise he deserves one. Yay Malcolm!!!
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October 2025 by Aubrey Henstein
Malcom - 5 star service! Appreciate his help with my iPhone 16
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September 2025 by Tricia Brazfield
Very help ful and kind to me will come back
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September 2025 by Steve Poppin
Beware this is not a At&t company owned store. Prices are cheaper online with At&t and at At&t company owned businesses. This location will charge fees but not disclose them to you. Customer service will not help you because you did not buy from a company owned store. This location in Shakopee MN is only about how much money they can make off of you. At&t company owned businesses do not charge stupid fees but try to achieve costumer longevity, costumer satisfaction and don't deceive their customers like this location in Shakopee does. Huge difference between non At&t company owned business and a At&t company owned business. Most of their reviews are them making up reviews or their friends hanging in the store making up reviews. Clean Store ... haha. Helped me so much! All lies. Plenty of Company At&t owned stores out there - stay away from this store in Shakopee MN.
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September 2025 by Zayden Grady
The store is very clean
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September 2025 by Mark Schindeldecker
Awesome experience, great group of people!
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September 2025 by J P
Wanted to give a review for my experience today at this store. I had to get something changed on my account and the Manager and Employee were beyond helpful.
Very courteous and professional they helped me in minutes, getting my phone situated, SIM situation resolved and on my way. 100% recommend Brayan and Malcom and this store in general.
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September 2025 by Austin Gardner
Needed a prepaid esim. Staff was very nice, quick, and efficient!
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September 2025 by Bob Guenin
Malcolm @ Shakopee ATT store is the guy you want to help you with phone issues. Thx Malcolm!
