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January 2024 by Troy Dvorak
Unbelievable. All I wanted to do was speak to a human about dropping off a package. No matter what you do, the automated phone service will not allow this and eventually hangs up on you. NOT HELPFUL!
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January 2024 by Lisa Franke
My package was supposed to be delivered today. The tracking number showed that it was on the truck and out for delivery. At 3:28 the tracking changed to state that delivery was attempted but unable to deliver because no one was available to receive. That is an outright lie because not only were we home all day but we were working outside in the front yard near the driveway from about 1:00 - 4:00 and at no time did a fedex truck drive in the driveway or even down our road. Besides that, no signature was required so even if we weren’t home, it could have been left on the porch.
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November 2022 by Samantha Stewart
Waited 15 minutes while they were taking a "quick" bathroom break. I was on my lunch break from work.
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June 2022 by Brian Dall
Quick in and out for sending a return package. Friendly service. It is located inside the Walmart.
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September 2021 by Ty Johnson
They deliver packages to wrong homes, and say they delivered it to you! With no proof then they don’t refund your money!
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September 2021 by Derek Siroin
This FedEx has got to be one of the most inefficient stores of all time… no updates on packages, the employees are extremely rude, and the drivers, they must not now how to drive…This company in general is driving me nuts. If you have the option to deliver at this date and time, you have to stick to it, this is ridiculous.
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June 2021 by Marie
Very professional and courteous service.
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February 2021 by Danny Spangberg
The guy was nice but its $11 to send a small bubble mailer package. Rip off
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February 2021 by Kathy Foster
Web site said they were open until 6pm. I was there at 4pm & they were closed up with no store hours visibly posted. Nobody around anywhere. Definitely not a good experience
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November 2020 by Tykeise Johnson
They deliver packages to wrong homes, and say they delivered it to you! With no proof then they don’t refund your money!
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June 2020 by Chris Karow
I absolutely love this location. Very quick professional and helpful service.
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May 2020 by E T
FedEx is the worst delivery service in the US. Over the years I’ve constantly had packages marked undeliverable person not available or business closed, but I am at home and it’s not a business and there is no attempt despite the delivery directions stating to leave at outside door and no signature is required. I’ve also had packages get returned to sender with absolutely no attempt despite correct mailing address and accessibility. Also, I’ve seen blocked entrance which is a complete joke and never have I ever lived at a home with a “blocked entrance” and those times I’ve also been home. UPS and USPS is the only mail service anyone or any company should ever go through. I see a package is coming from FedEx and I can always count on issues; every time. I was suppose to get a package today and per the usual package delivery time in my town house association I waited hours past that time at my window on my laptop waisting my day for my package to come when a notification popped up that it there was no one home to receive package/ business is closed. Didn’t see said FedEx truck, but I did see the trusty UPS truck pull in 30 mins later doing their wonderful job and rounds. Also was on the phone for over an hour today waiting to talk to someone that did not help and directed me to another automated system that wasted my time. Such an awful experiences with this company and to be dealing with this regarding items for my birthday is a joke. Worst experiences ever from FedEx. UPS and USPS is amazing!!! FedEx is garbage and their delivery drivers are lazy and have no honesty or integrity. COMPANIES STOP USING FEDEX TO SHIP ITEMS!!!! Doesn’t matter what shipping location either. All have been garbage over the years. Moved to the Shakopee/Savage/Bloomington area and this is no exception to the garbage service you are guaranteed. Worst service ever.
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August 2019 by Viktoriya P
Disappointing customer service. Employee unhappy with her job and unwilling to help.
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January 2019 by Amy Dwyer
If you need your shipment(s) to arrive safe and sound and on time, you need to go to this FedEx location and ask for Cesarine Ntanga. She surpasses all expectations and has never failed me. Her employee that helps her out handles shipments with just as much care. I now travel from my business the extra 15 minutes just to have this facility handle my shipping. You will not be disappointed.
