I ordered a custom door and when I received it was painted when the order clearly stated unfinished. They offered to exchange for correct door and acknowledged it was their fault but refusing to remove the wrong door they sent. “You can do it [but we won’t help]”! Buyers beware.
October 2020
tried to buy doors.called. after several trasfers i got a hang up. called again spoke to prodesk.unwilling to help.says she has no one working in doors and windows and hanged up.called lowes and received perfect customer service. avoid this store
June 2020
I ordered a GE freezer in April and they have canceled the delivery 4 times. It was rescheduled for the third time to come on 6/30 and I just received a text that is now coming 8/27!!!!! I called to ask and they just transfer you around until you get disconnected. I will be going to Lowes and Menards in the future.