Hy-Vee Pharmacy in Shakopee is dedicated to meeting a variety of healthcare needs, including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The pharmacy staff, including the pharmacists and technicians, are committed to helping customers live healthier lives. They offer a full range of over-the-counter medicines and generic drugs for allergies, coughs, flu, and pain, as well as essential toiletries. Customers appreciate the caring attitude of the staff, particularly the pharmacists, who are noted for their helpfulness and dedication to ensuring prescriptions are filled on time. Many reviews highlight the exceptional service, especially during challenging times, such as medical treatments. However, some customers have experienced issues with wait times and communication, citing understaffing and delays in prescription fulfillment. While the pharmacy has received praise for its customer service, there are mentions of inconsistent experiences, particularly regarding wait times and staff communication. Despite these challenges, many customers still express high satisfaction and recommend Hy-Vee Pharmacy for its commitment to customer care and support, making it a reliable choice for pharmacy needs in the community.
A special shoutout to Kevin. He has been working there awhile and has been more than helpful and patient over the years. He never falters with questions and concerns. Everyone at the Pharmacy has been accommodating and pleasant to deal with. Thank you all for your hard work!
September 2024
Pharmacy seems to be understaffed for the last 1+ years as Rxs for me & my spouse are rarely ready when expected/promised. If you need your Rx in a hurry, go somewhere else.
September 2024
They don’t have medication’s filled even when they have been called in. They asked for a 24 hour wait on fills and don’t answer their phones for days when busy.
