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March 2024 by Meagan Smith
The pharmacy staff is mostly good. I've only have only had 2 incidents with the same female pharmacist. Their system is outdated and if you have to send a request to your doctor your order is never filled by the pharmacy staff. It sits there until you make an extra trip to the pharmacy because they don't go back and look at the system to see if they received a reply back from them. I usually have to make 6 trips because of the lack of follow-up. for my monthly meds that are all filled on the same day. My last trip here was unacceptable. I waited 3 hours for my meds to be filled when they had the requests on their end 7 days prior. The mostly nice staff is no longer a reason to keep my business here. The lack of organization and followup has wasted my time for the last time.
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March 2024 by Jackie Ryan
Love Hy-Vee! My favorite
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November 2023 by Shannon Martin
Please get more qualified help. Lately things have been bad with picking up my medication. Not enough in stock and getting only a partial fill. That costs me more gas and time to keep driving back to get something that is supposed to be 1 month's supply, and is not in stock. This is why I left my old pharmacy.
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November 2023 by Morgan W.
We got our sons birthday cake from the Hy-Vee bakery and loved it! I did the cake topper decor but they did a wonderful job with the frosting. My only complaint was the box they put the cake in. It was too small and it was tapped and not sturdy. I wish they would have an assortment of cake box sizes to fit different cakes.
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October 2023 by Jason Richter
Worst pharmacy in the city. Stand at counter for 15 minutes while people in back look at me. No one acknowledged me so I left. I will never go here again nor will I buy the overpriced groceries.
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June 2023 by Keith Nelson
The worst.
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April 2023 by Chris S.
Good grocery store. Avoid their "Hy-Chi" prepared Chinese food offering at all costs.Standard steamed white rice made slightly brown with soy sauce, while still tasteless, and with the tiniest bits of scrambled egg hidden inside, and nothing else, is NOT "fried rice." Unless you're at HyVee. All but one meat entree option is breaded - and by breaded I mean four parts breading to one part meat. Almost substanceless. Also, never have I been so close to saying No Thanks, Nevermind after the dish had been prepared, considering it was a generous pile of that tasteless uninteresting rice, and literally the smallest amount possible of entree that could still be classified as a "scoop." Felt instantly cheated. Egg rolls should have some crisp. Some crunch. Theirs have never been in the same room as where those words have ever even been spoken. What a phenomenal waste of money. Literally looked around for supplemental food options on the way out, just for serving amount reasons, despite it being a "two-entree meal." Never again.
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April 2023 by Jennifer Kristine
I have given Shakopee Hy-Vee many chances. I’ve received the wrong Aisles on line order, ordered an Easter meal and was given the wrong order, gone in only to notice the hibachi grills were closed on multiple occasions and today tipped me over the edge. I went there esp for the Hibachi and there was an employee making a meal for another customer The employee told me the hibachi grill was closing and to come back in 20 min. When I asked him if 5:30 was ok to come back he said no that the employee called in sick. Well he was clearly making a meal for someone so frustrating. Went to Savage Hy-vee and had a great experience…guess I’ll be going there from now on.
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January 2023 by Andrew Hilgers
dont even have to say my name! they are great!
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November 2022 by Anne H.
Every time we come here the pricing is wrong. Then we have to call someone over to fix it and that's like moving heaven and earth. Also I think prices are super high compare to the competition.
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September 2022 by Pj Rogers
Very fast. Its a good pharm
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September 2022 by Rachael Wiltrout
I used to work here-First off, the pharmacists and the staff work their butts off to get patients scripts filled day in and day out with little help from management ( store managers and corporate- they literally just don’t care about anything except making money. During covid vaccines I turned someone away because we were so backed up and literally was a 3 hour wait for shots and the manager looked at me and said “ your letting money walk out the door ?” Yup - I’d rather money walk out then possibly make a mistake and Harm a patient. ) to the people who complain about not getting their meds in time, hey they are hiring you can go fill out an application and then maybe it will speed it along. I don’t think patients understand that pharmacy isn’t a fast food place, this isn’t Burger King and customer isn’t always right. Sorry but maybe instead of complaining about your med not being ready because you dashed right to the pharmacy or misread your text, why not either 1. Call the pharmacy 2. Ask NICELY not demand. 3. Sometimes we have to order meds, it’s life, we are regular people too. Customers are so rude to pharmacy staff and then managers expect us to just smile and see okay cool. No one deserves to be treated the way people treat the pharmacy staff. I personally think anyone who is a manger or corporate or anything part of Hy-Vee pharmacy needs to actually work in the pharmacy for at least 3 months and then they can something. Because those pharmacy staff are rock stars for what they deal with and the only reason I left was management
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September 2022 by Norina Jimeno
I've given this pharmacy five occasions to meet my monthly prescription refills and they've always either been late or given me less than the prescribed amount. Why even have an online refill system if it's not actually ready for pick up on the day they say it's ready??
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June 2022 by Melissa M
If you have all day and then some, go here I guess. Even then they only filled 2/3 and “didn’t see” the third script.
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April 2022 by Ashleigh P.
We always like to go to this Hy-Vee when visiting family. It is much larger than our local Hy-Vee and we love the liquor section. Also a huge fan of the sushi!
