Real Gem Jewelers is a friendly and experienced jewelry store known for its good old-fashioned customer service. Despite a wait, staff was quick and efficient, especially when replacing a watch battery. The team is helpful, knowledgeable, and ready to assist with services like appraisals and jewelry repairs. Customers appreciate the wide selection of beautiful gems and personalized service, including custom fitting earrings. The shop provides a hassle-free experience, with staff members who are responsive, friendly, and understanding. Overall, Real Gem Jewelers is a trustworthy and welcoming place that offers quality service and products, making it a highly recommended jewelry store.
There was a line when we got to store, but staff acknowledged we came in which was good. Staff that waited on us let us know her concerns about battery being put in old watch, but was efficient and quick in replacing battery. Thanks!
June 2024
The Real Gem is truly the “Real Deal”! They are Experienced experts who deliver good old fashioned customer service rarely found today! It’s so refreshing to know that businesses like this, do still exist! Please see for yourself! I guarantee you will not be disappointed!
June 2024
Beth and her team helped us find a beautiful set of earrings with personalized service to provide a custom fit. Real Gem Jewelers has a huge selection of beautiful gems.
