Gerber Collision & Glass, a repair facility located in Shakopee, MN, is renowned for its exceptional customer service and high-quality workmanship. The Customer Care Center provides a comfortable, clean, and professionally lit environment where customers can discuss their vehicle's repair requirements and receive a tailored plan. The team efficiently handles all aspects of the repair process, including drop-offs, pick-ups, detailing, paintless dent repair, and rental car needs, ensuring a seamless experience for customers. Customers have praised Gerber Collision's ability to accommodate large vehicles, such as vans over 10 feet tall, and their thorough inspection and communication with insurance companies. The team's polite and professional approach has consistently impressed customers, who have expressed their satisfaction with the quality of the repairs and the constant updates provided throughout the process. Gerber Collision's expertise extends to various vehicle types, including trucks and electric vehicles like the Rivian R1S. Customers have commended the repair work as "A+ quality" and "second to none," with the repaired areas being indistinguishable from the rest of the vehicle. The team's commitment to keeping customers informed and ensuring the vehicle's battery is maintained has further contributed to their positive reputation.
Gerber Shakopee was very helpful and accommodating during a weird situation with my car. They went above and beyond!
June 2025
They do great work, perfect color matching. Estimate was accurate. Good communication via text or phone if you choose. Friendly people. I'll go to them first if I need auto body work again.
February 2025
The crew at Shakopee is great to work with. Communication, reasonable expectations of repairs and great execution on the front end damage to my Rav 4. You can tell all stages of repair and paint were done with pride. Thank you!
