Sam's Club in Shakopee offers its members great values on a variety of products and services, including groceries, pharmacy items, home furnishings, and more. Customers appreciate the quality of merchandise, often finding better prices than at department stores, although some items may not be as competitively priced as those at Costco. The store is generally well-organized and clean, making it easy to find necessities. However, there are mixed experiences regarding customer service. While many employees are friendly, some customers report a lack of acknowledgment and responsiveness, particularly in the Tire department. Additionally, the café has received complaints about cleanliness, specifically regarding fountain drinks. Despite these issues, members can enjoy unique offerings like hand-squeezed orange juice and appreciate the overall shopping experience. More registers and staff at checkout could enhance the experience even further.
It's nice to go to Sam's and get some deals so I don't have to look elsewhere
April 2026
We get our prescriptions here. Never a problem. I needed a list of medications over a year's time and they mailed it to me. No charge or hassle at all. The rest of the store is clean and well stocked for shopping.
April 2026
We used the customer pick up. Cold items were cold any everything in the order was fulfilled. Attendant was friendly and they load it in your vehicle.
