Sam's Club in Shakopee offers its members great values on a variety of products and services, including groceries, pharmacy items, home furnishings, and more. Customers appreciate the quality of merchandise, often finding better prices than at department stores, although some items may not be as competitively priced as those at Costco. The store is generally well-organized and clean, making it easy to find necessities. However, there are mixed experiences regarding customer service. While many employees are friendly, some customers report a lack of acknowledgment and responsiveness, particularly in the Tire department. Additionally, the café has received complaints about cleanliness, specifically regarding fountain drinks. Despite these issues, members can enjoy unique offerings like hand-squeezed orange juice and appreciate the overall shopping experience. More registers and staff at checkout could enhance the experience even further.
First visit, and it went very smoothly. Will be back 😀
August 2026
Place is neat and organized. Everybody is willing to help and are nice. Hard workers. But heading out the people at the exit seems to always be annoyed if they need to scan your receipt if the machine doesn't let you pass automatically.
August 2026
1) club has some sushi items. 2) Food Court: very friendly staff, and nice that a slice of pizza to-go is in a box (see pic).
