Walgreens provides friendly and helpful service, with staff members greeting customers and assisting them quickly in the pharmacy and photo departments. Customers appreciate the staff's effort to fill prescriptions promptly, especially during urgent times. The drive-thru experience is consistently positive, with employees being polite, quick, and making the process easy. Some reviews mention that stock levels can be low and that staff may sometimes seem distracted, but overall, the store is kept mostly clean and functional. Customers value the staff's kindness and professionalism, with some noting that employees like Kayla go above and beyond in customer service. While it may not always be perfect, Walgreens remains a reliable option for quick needs and prescriptions.
I love going to Shakopee Walgreens for my pharmacy and self-care needs. The team is consistently kind, welcoming, and always willing to help!
March 2026
1 Star 2026 Very slow both in doors and at the drive thru
Rude customer service they need to be retrained or I wouldn't mind robot's taking over this location
Been at Walgreens for over 20 years
What a bad experience from 2023 until today 2026)
February 2026
Tyler and Preston(not 100% sure on the name) went above and beyond to help me located products through the store that my mom wanted mind you I don’t know much nether to they but the did not shrug me off and made sure I was satisfied with my purchase. 02/06/26.
