Walgreens provides friendly and helpful service, with staff members greeting customers and assisting them quickly in the pharmacy and photo departments. Customers appreciate the staff's effort to fill prescriptions promptly, especially during urgent times. The drive-thru experience is consistently positive, with employees being polite, quick, and making the process easy. Some reviews mention that stock levels can be low and that staff may sometimes seem distracted, but overall, the store is kept mostly clean and functional. Customers value the staff's kindness and professionalism, with some noting that employees like Kayla go above and beyond in customer service. While it may not always be perfect, Walgreens remains a reliable option for quick needs and prescriptions.
Imagine getting a text about a prescription asking if you need it ASAP, and you do and you let them know that. They still farm out the order to there central facility and you can't get it for over 24 hours. Causing you to miss a dose. Don't ask me if you can't deliver in expectations. CVS here i come.
July 2026
Staff was extremely helpful, friendly and knowledgeable. I found what I needed and was in and out of the store quickly
March 2026
I love going to Shakopee Walgreens for my pharmacy and self-care needs. The team is consistently kind, welcoming, and always willing to help!