U.S. Bank Branch is a friendly and helpful bank that offers a variety of products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. Customers appreciate the dedicated staff who are committed to helping them reach their financial goals. Many reviews highlight the professionalism and kindness of the employees, especially mentioning staff members who go above and beyond to assist customers. Some customers have had excellent experiences, praising the staff for their helpfulness, friendliness, and willingness to answer questions. The banking app is also praised for being easy to use and offering a great experience. However, a few reviews mention inconsistency in customer service, noting that some tellers appeared less welcoming during certain visits, lacking eye contact, smiles, or expressions of appreciation. Overall, U.S. Bank is seen as a reliable and caring bank, with staff members who are knowledgeable and committed to providing good service. Customers feel comfortable banking there and value the variety of banking options available. The bank emphasizes making banking accessible and supportive for all customers.
Kyle and Madison are superstars. You can count on what they tell you, and always have my best interests in mind, and my back as a customer.
Big banks can be tough, but US Bank Shoreview is a gem.
Casey Niven
January 2024
I love this US bank location. I just started with them a couple weeks ago. Every time I come in all the staff are super friendly and willing to help with any questions I have. The banking app is super easy to use and hands down the best banking app I have seen.If you are looking at any banks this the one to be at. ?????
May 2023
This is my first year being a US bank customer and I’ve had a great experience. Maddi/Madison Tkachuck was so helpful with making sure I understood my account options and getting everything set up. Love this bank!
