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November 2023 by Angela Goutermont
Great customer service and a true hometown feel.
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October 2023 by Peggy Wilson
I have banked with NSFCU for many years,I have never had a bad experience with them,the people who work there are very knowledgeable,helpful and kind.All of my banking from my mortgage loans to unsecured loans and regular accounts are with them.They get a five star rating from me.
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September 2023 by Mary Guzzo
The customer service is above and beyond. NSFCU has every convenience you need to manage your money and stay on budget. My favorite thing about NSFCU is their community involvement. They are always taking part in events and so supportive.
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September 2023 by Carol Leahy
Love the feel of small town banks. You are greeted like a friend and are able to easily do any business you need. I do miss the drive up teller in person though.
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September 2023 by jeff mitchell
Been with them for many years and it has always been a pleasure dealing with them through the years
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September 2023 by Jena Bautch
Wonderful customer service! Best place to bank !!
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September 2023 by Cheri Bischoff
Always a friendly face and very knowledgeable.
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July 2023 by Lance Trahan
I learned that they offer FREE notary services to members. That really should be listed in the offerings here on Google Maps because searching for a notary on the north shore returns very few results and many of them all the way in Duluth. Saved us a ton of time, gas, and money all around. Glad my wife called and checked. Just walked in, we signed, even had one of their employees act as a one of two witnesses we needed, they stamped the document, and we were on our way. Simply great!
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June 2023 by Clayton Alborn
I have been a member since i have been a kid, always great service and even better people to deal with!!
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April 2023 by Zachary Kesselring
If you are thinking of acquiring any loan with North shore federal credit union, I highly recommend you look elsewhere. Auto payments, additional payments, their online system as a whole, customer service knowledge, ect has been a total pain every step of the way. When I decided to pay off the loan I had to take it to them personally or mail them a check. I mailed them a check, they cashed it, and then 3 weeks later, after persistently calling nick and roxan I finally got my title. And this wasn’t shipping issues, they just never did it even after I called multiple times and they said they did. Nick and Roxan was not the problem, they were kind but the manager sucked so it looked poorly on them. All they could say was that something was not working. They had no recourses to help solve the problem. Again, the manager or whatever cranky lady who I had to deal with absolutely sucked. This bank will try and nickel and dime you. Horrible experience. Hopefully no one else has to deal with them. I’m thrilled I will never have to deal with north shore federal credit union ever again.
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March 2023 by gavin brown
I was having some problems called em up and they helped sort it out and made sure my account was secure
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February 2021 by Ellen Thomas
If you would like to be respected as a customer and have your privacy honored and valued this is not the bank.
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February 2021 by Audrey Ferris
Friendly staff who are very helpful.
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April 2020 by Sam Leete
Incredibly friendly,helpful, knowledgeable staff that go above normal expectations.Couldn't be happier with this place and it's people.
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February 2020 by Tara Siglowski
Love this place! They really treat you like family. As soon as you walk in they know you.
