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January 2024 by John Johnson
Not a good experience trying to simply receive a package I waited nearly a year for.
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December 2023 by Dani McCulloch
We’ve not received mail in 10 days. I can see on informed delivery that I’m missing 2 birthday cards, 1 replacement credit card, and numerous bills and other correspondence. I learned that this isn’t isolated and everyone is missing mail. This is unacceptable.
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December 2023 by money man
They need to put address on the stamp on certified letters for proof that it went there. Very unhappy. And they can't provide that info cause other info is on there as well. O well give us what we pay for
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October 2023 by V H
Never a problem here, ever. Wait times much less than other locations. Building is old and cool to see. Outside mailbox is convenient. Happy to have a post office in town!
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October 2023 by Grace
No one here ever answers the phone. My package is missing and I’m basically screwed, because god forbid the U.S. government actually fund their post offices properly.
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July 2023 by Linda Vang
Our mail never gets delivered or the mailman comes so late like around 6-8. I’ve been waiting for an important piece of mail since Saturday and it still hasn’t been delivered to me. How do I complain?
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May 2023 by Michael Fink
New management needed at So. St. Paul post office. Excuses and inefficiency should not be the norm.
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April 2023 by David Kleiber
April 7th 9am used customer service counter the lady at the counter was professional polite had a good experience packages went out on time.
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January 2023 by Mark Schussler
No regular mail at all was delivered to my area last week. Starting at the beginning of December last year, mail delivery to my area has been rare. Basic service is not being achieved.
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January 2023 by Jesus Lopez
terrible and deliveries are always delayed, had shakopee USPS and SSP USPS do my delivery and it was further away but still got here sooner.What a joke.
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January 2023 by Destiny W.
I tried to pick up my own mail since it seems they are understaffed, I received mail ONCE in December and it was 2 weeks late (bills so I had to pay the late fee even tho it wasn't my fault) the lady at the desk that looks like the lady that works at the desk in monsters inc, w/ the dyed black hair & way too much eye make up had a nasty attitude as soon as I told her I wanted to pick up my mail, requested I prove I lived at that address and for my identification even though I noticed no one ahead of me was asked for this, not even the ladies that were literally about to fight in the building before it was my turn. she told me I was wrong & that they aren't that late on the mail, even though I haven't received any and have been waiting on my replacement debit card since November. she told me the postal worker just walked in from delivering mail at my address and that I had nothing at the post office, once I got home nothing at all was in my mail box. my bank says the card has already been sent out so someone is lying & im sure it's not my bank worker who has no reason to first the fight amongst customers (about this exact same thing) and now I can't even get my mail if I go to the post office and they won't deliver it either. they need to do better and will always get a 1 star vote from everyone until they do. I'm also calling corporate to report this because it is illegal to withhold mail from people
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December 2022 by patrick beguhl
I have been shipping packages out of this location for 5 years and never had a problem with them. The gals working the counter are always quick and helpful and I have never had a lost or damaged package.
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December 2022 by Jazz
We have informed delivery. We have not received our mail since last weekend. Unacceptable. We talked to our neighbors no one has received mail in Our area of South Saint Paul. WTH!
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October 2022 by theresa grannis
If I could give zero-stars, I would. This is the worst Post Office. Every mistake is ALWAYS made by the mail carriers, from misdelivered, to mail/packages being returned as Undeliverable (when our address has not changed) Even after contacting the Postmaster regarding this, nothing ever improves, it just gets WORSE. Every employee that is on an Auxiliary route (like ours) should be fired, as they simply do not give a hoot about their job, or how to do it right! This has been going on for years.
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October 2022 by Maria Addison Perez
I don't know what's going on but my neighbors been getting my packages & im getting their mail, this has been going on for months. I'm now missing a package that was supposed to be a surprise gift for my sister!!!!
