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September 2025 by Ramon Byndom
I came from Oklahoma and I want to thank them for the pleasant buying experience they came thru with everything they said they would once again thank you I luv my Cadillac Escalade Ext.
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August 2025 by Kou Yang
Kevin is great to work with! He’s patient and honest! I wasn’t ready to buy and there was no pressure. Great presence!
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August 2025 by Renecia Holloway
Purchased 2nd car with dealer the process went great. Jaguar F pace
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July 2025 by Adri Upton
Great service, and quality cars. I was recommended to get my car here from a family member who loves perfect 10 and I couldn’t be happier. I would recommend.
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June 2025 by Pavel Zhuravlev
Great people
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June 2025 by Grace Hunt
Great buy my daughters first car
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May 2025 by Charlie Vue
Great experience here. Family needed to upgrade to a bigger car, looked at online inventory and messaged the team. When we arrived transactions and test drives went smoothly. Would recommend for anyone looking for a friendly helpful crew!
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May 2025 by Things 2 Do in Minnesota
Updated Review:
I’m extremely disappointed with the continued lack of communication and accountability from Perfect 10 Auto. I called today (May 21, 2025) and spoke with Kevin regarding when to bring my vehicle in. He told me he would call back within an hour after speaking with the car tech. It’s now been several hours, and I have not received any response.
This is not the first time I’ve tried to reach out. I’ve sent emails on May 8th, May 12th, and May 20th with no replies. I’ve also made multiple phone calls — on January 23rd, February 5th, May 15th, and again today, May 21st — trying to get help.
I purchased a vehicle from this dealership that developed mechanical issues shortly after the sale. Since then, I've gotten nothing but the runaround. Despite my repeated efforts, I still don’t have a clear answer or resolution. At this point, the lack of follow-through, professionalism, and basic customer service is completely unacceptable.
Instead of taking responsibility or honoring the warranty, they waited until I left honest reviews online—and then used those reviews as an excuse to deny any further help. Their public response was not only misleading but also confirmed they never had any real intention of assisting with repairs.
As a customer, I have every right to share my experience on any platform. This isn’t harassment—it’s about accountability and warning others about how poorly I was treated after the sale.
If you’re considering doing business with Perfect 10 Auto, I encourage you to read the reviews carefully and proceed with caution.
Added screenshot as proof
*My first review of Perfect 10 Auto*
I purchased a vehicle from Perfect 10 Auto on 1/17/25. The owner and office staff were friendly and helpful throughout the buying process. They allowed me to test drive the vehicle and provided a Carfax report, which I appreciated. I also used a FIXD diagnostic tool during the test drive. and only one code came up. I negotiated the price based on that code and had the issue repaired shortly after purchase.
However, just a couple of months later, the car began to run rough. The check engine light started blinking, a loud whistling noise appeared when starting the car, and white smoke started coming from the tailpipes. Although I understand this was a used vehicle, I expected it to last more than a few months without major issues. Now, it’s going to be expensive just to get it running reliably again.
After the purchase, I had to reach out to the dealership myself to get the license plates. I also tried contacting them about a possible warranty repair and to ask about the vehicle title. Unfortunately, I never received a response to any of my inquiries, and as of today, I still haven’t received the title.
With a name like Perfect 10 Auto, I expected a better experience and a more reliable vehicle. While the customer service was pleasant up front, the lack of follow-through and post-sale support has been disappointing. I encourage others to do their due diligence and get a full independent inspection before purchasing.
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April 2025 by Patricia Simonette
Traded a vehicle to get out from under a loan, and the process went very smoothly. Their on-site mechanical talent will replace brake pads for me. I am so pleased! Thanks so much, guys!! :)
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April 2025 by Trent Rolph
Kevin's feelings were hurt. I wasn't talking about any specific vehicle, ever. I told him he's $4,000 over KBB.
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April 2025 by Nelson
Perfect 10 out of spring lake, was very professional and courteous to me as a buyer, and I was influenced by their professionalism, and the 2018 Dodge ram that I purchased, I love the auto dealership.
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April 2025 by Brianna Gomez
Was in the market for a Porsche and I ended up finding this Macan at their dealership. Keith was immediately super helpful and attentive as soon as I walked inside and Kevin made the whole buying process super easy and not stressful at all considering it was my first time purchasing from a dealer! Thank you Perfect 10 Auto!
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March 2025 by Josh Beyerlein
We recently bought a used car from Perfect 10. The service was awesome and Keith was great to work with. He even delivered our car after we purchased it. I will definitely buy a car from them again. Josh
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March 2025 by 219 Lingo
Great customer service. Audi A7 I bought was lovely, me and the family is enjoying the drive
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February 2025 by William Lindsay
Both Kevin and Keith are fantastic to work with. They are transparent about the vehicles on their lot, their service history and their drive ability. I just left their lot with a Lexus SUV and I couldn’t be happier! The car buying experience can be painful but not with these guys. There is a reason they have been doing this as log as they have. Highly recommend going to see them when you need your next vehicle, not to mention their selection is phenomenal. Thank you Kevin and Keith for working with me on my purchase.
