Total Medical Supply is known for excellent customer service, with staff who are positive, supportive, and helpful. They provide great advice and are quick to assist in urgent situations. Customers appreciate the professional and pleasant communication, especially when contacted by friendly staff members. However, assistance may be limited if products are purchased from third parties, as the business primarily supports direct customers.
This place is awesome in customer service! Twice I’ve needed something on short notice. Both times they came through. So positive, supportive and helpful. They offered me great advice. They’re number one on my go to list!
December 2024
Phone contact only. Chair bought from 3rd party. They could not help me as I did not purchase from them. No help to find anyone to help me.
October 2024
I received a call from Savannah W. today and found her to be very pleasant and professional. It was a pleasure speaking with her.