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February 2024 by Molly John
Most knowledgeable staff!
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November 2023 by Fountain Head
Great store. Keeps a good selection of phones in stocks. My wireless needs have changed several times and I always feel the Owner is knowledgeable and has always steered me in a good direction for plans or devices.
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December 2022 by Mike Gardas
David! Awesome guy! Great service!
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November 2022 by Annabel Uwaemenyi
The manager David was rude, egotistical, and has the worst customer service! I visited this Metro yesterday just to get help with a defective phone I bought at a Metro PCS in Kansas City Missouri. I called corporate to report the issue asap! Corporate instructed me to visit the closest metro since I'm out of town in Minnesota. I did and got no assistance. Then David tells me I'm taking my frustrations out on him. I did not! I'm never blamed him once for my defective phone. I just wanted to know what options I had..so we argued and I just called corporate while at his store since he insinuated I was lying.I waited outside of his store for almost 30 minutes for an employee to open the doors at 11 am. David's excuse for running late is he has his own life. As oppose to him apologizing for keeping customers waiting outside. Horrible experience!!
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October 2022 by AK Shakya
The Arabic guy that works there was very friendly and helpful i really loved the service that he provided us.
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October 2022 by Elizabeth Walker
We went into this store after going to our closer location store only to see they were closed and no one there to open. The gentleman that was at this location was amazing. Going over details and letting my kiddos watch him put our new phones together and down to letting them pick out phones cases lol ?. I would definitely go back here again. To anyone going to Metro stop by this location and see David. Thank you David!!After this review we ended up going back in due to issues with our phones. Davis called his group I called Metro customer service did all the troubleshooting, got replacement phones and still was having the same issues. Finally thanks to David the Dm and owner we got different replacement phones.Keep in mind it was not David's fault the Dm fault or owner they only sell Metro products. Between these gentleman and my 5 pages of all the calls I made they helped us when Metro would not.From the bottom of my heart thank you so much.
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October 2022 by Emily Lynch
David did a grear job of signing me up.for my new account and porting my number. It took some time amd he was very professional, friendly and knows how to do his job at the top level. One of the best if not the best Metro employees I've had help me. What I liked, and you don't see much of these days, was his assurance if I have any problems to stop in and he will help me. He is an asset to this company and he deserves a big raise! Thank you for all of your help today David!
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November 2021 by Justina Bolden
These people are scam artists I went there to unlock my phone that I've had for a year and he tried to charge me $25 to unlock it and they went down to $10 this is a free service if you have the phone for 180 days or longer I found out how to unlock it by clicking the unlock app on my phone this was could have been a 5 second conversation not a $25 charge
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November 2021 by jeff harris
Best store I ever seen, the great customer experience in my all life, love to visit this store thanks...for helping us
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August 2021 by Scot T.
This store is a dump and has been so for years. They never clean up the exterior lot, facade, and the whole property is a significant blight on the neighborhood.
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March 2021 by Vickie west
I went there today was not really happy with the service he was too busy helping each other person to help one person and get him out of way and he was very rude
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December 2020 by Leona Ambrose
Great guy!! Loved the SVC!!
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November 2020 by Matt S.
I was in Team Mobile store from 4:35pm 11-12-20 until 6pm today. Young man with no mask on running around the store the whole time bumping into me and within inches 6 times and laughing. 2 employees with 1 customer each kept showing 6 to 9 different upsells never performing a transaction/sale. 50 minutes for 1. other never completed when I left1.5 hours later. 8 people waiting and swearing every word in the book. employees smerking and could care less. 7 minutes for 1 guy to open data card and snap in phone? young man butted infront of me and they allowed it. He just said pay my bill, they showed him 6 to 8 other items with no purchase. Finally got to ask my black friday sale questions for 90 seconds and laughing sales guy (both 60 years old) said oh thanks for your patients hahaha. He said no deals unless u add a line then free phone. I have had TM for years and got 24 emails and ads to go in for senior black friday sale and he just kept saying no, no, nothing available. 6 people still waiting 1.5 hours.
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June 2020 by Shawna X.
I love T-Mobile but the people in this place have to go. I wish I couldn't even give them a star period, the workers were rude to all the customers including myself. They literally talked crapped about the other customer in front of me very unprofessional. Don't waste your time here. I ain't petty if you don't believe suit yourself and try them.
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May 2020 by Travis Minneapolis
This guy (an older gentleman) helped my girlfriend get a new phone and was fantastic! I recommend him but I forget his name, honest and excellent customer service. We got exactly what for our wants and needs for a great price without having to change the number.
