-
December 2023 by Nicole Domm
Poor customer service in general. Everytime I called to ask basic questions about move-in, associates wouldn't know or would say I'd have to call another number. After I payed and signed my lease I was given codes for the gate to get into the lot, they didn't work. Next day called to get new codes, those also didn't work. Lost money on my truck rental since i couldn't get into my lot.
-
November 2023 by Kim Chakua
Working with Eric has been the easiest ever. Very knowledgeable of not only this company but over all knows Storages like the back of his hand. When a problem came up with a locker combo he was on it immediately. Very hard working n I know working with his new manager I'd be in good hands as well. If u need any storage help call the guys over at SOA, trust me you will be in good hands..
-
October 2023 by Sherry Cameron
I've had a great experience dealing with storage rentals of America I've been renting a large unit for 1 year and I'm ready to downsize. They are making moving from one unit to the other a great experience very happy
-
September 2023 by Jesse Hennen
Kayla was extremely helpful and friendly!
-
May 2023 by Brian Busch
My costumer service experience was excellent. I had a phone call in minutes of emailing SROA of my issues and resolved promptly. The people are were friendly and seemed eager to help.
-
April 2023 by yahia X
Goodluck getting stuck on the snow during the winter!
-
March 2023 by emersom4
I have called and emailed for months. No response and nothing has been fixed! Site has continued to go downhill since KO purchased. SROA is just as bad maybe worse. Security issues and snow removal remains worthy of a -⭐️!
-
June 2022 by Mark Dockery
Chantel was fantastic. Very helpful, answered all our questions and made reserving a shed a breeze!
-
June 2022 by Janna Cannon
The phone was answered with a smile and how can I help you? The staff, Ro, I believe stayed on the phone with me until she was reassured that the situation was resolved. A true bright spot in my day. ☺️
-
June 2022 by Dieter Pape
The agent I spoke with was friendly, informative and helpful. Kudos on customer service.
-
May 2022 by Will Jarnot
We were very satisfied with the storage facility at the Waite Park, Mn location. Convenient access, secure and property was well maintained. Would recommend KO Storage for those reasons along with being competitively priced.
-
May 2022 by Susan Solomonson
KO Storage has great people working for them! When I call today to fix a billing problem on my end. She was great, understanding, willing to help, and got what needed to get done quick. So I personally want to tell you thank-you!
-
April 2022 by Mike Nieves
Late Friday, right before closing Desirae gave us a call back from a message I had left for them. I didn't expect a call back until the next day. She was patient, helpful, knowledgeable, and friendly. Never felt rushed. Took the time to answer every question and set us up. Thank you, again.
-
April 2022 by Lauryn Bannach
I’m very impressed with everyone I’ve talked to throughout my whole time leasing from them, management is very nice and willing to work with you, definitely recommend!
-
November 2021 by Becky Heinz
So far, I'm impressed. Reasonable rates, and secure facility.
