Ashley HomeStore and The Furniture Mart in St. Cloud, MN, is committed to being a trusted home partner for the local community. The experienced team is dedicated to providing exceptional customer service and helping customers create their dream homes. Customers have consistently praised the staff's expertise and patience. One reviewer highlighted the salesperson Clay's amazing assistance in ordering a cancelled chair, while another commended Clay's knowledgeable and friendly guidance in selecting the perfect chairs for their kitchen. Similarly, another customer was impressed by the salesperson Tom's approach, as he took the time to explain the differences between mattress types and did not rush the decision-making process, even though it was close to closing time. The team's willingness to provide space for customers to make their own choices was greatly appreciated. Overall, the reviews emphasize the store's commitment to customer satisfaction, with one customer describing their experience as "a great experience" and another highly recommending the store for anyone's next mattress purchase. The Ashley HomeStore and The Furniture Mart in St. Cloud, MN, is clearly a go-to destination for quality furniture and excellent customer service.
After many problems after we ordered our dinning room set. The store manager Tom helped us above and beyond to make our order right. He was able to get us a better dinning room set with out having to wait. If you are having problems getting your order make sure to speak to Tom he will help and I’m sure make you happy.
March 2025
I would actually rate my experience as 4 1/2 stars. The staff, particularly Trevor F. were helpful, knowledgeable and friendly.
June 2024
Clay was amazing, he was able to help get a chair ordered that was canceled twice I am very grateful is was an amazing help and is customer service was phenomenal!!
