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February 2024 by Kyle J.
Purchased a couch from this location and it has been a major disappointment. Couch began sagging within two months of purchasing new, when I looked closer it appears that during assembly they completely missed installing a support beam under the cushions. When I called I was told that it had been too long after purchase that they were unwilling/unable to help me.Because of the sagging, it makes this couch extremely difficult to sit in and get up from and has caused me to consider replacement almost from the day it was delivered. Good couch except for this major issue, but I won't purchase from Ashley again. Their cost is too high and there's too many other options available for furniture to risk basically wasting money on a couch.
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February 2024 by Wendy Clark
We had an exceptional experience when recently buying a new mattress at Ashley Furniture in St. Cloud! It's a very nice touch to have a greeter at the front door and a receptionist who thanked us as we left! Manager Tom was very helpful and knowledgeable and we loved that we could take our time and not be pressured. We will certainly shop here again and encourage our friends and family to do the same!
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November 2023 by john rausch
My wife & I are so happy with the furniture we bought at Ashley! The service was second to none! Aziza helped us to find the right fit for our kitchen with the perfect table/chairs. She took the time to listen to our wishes for living room furniture. The delivery was on time and put together with a smile. Thank you Sergio & Armando! Great, great service!
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October 2023 by Mohamed Jaranow
They went out of their way and helped me fit my new furniture in the truck. Very friendly people. Very helpful and easy to communicate with. Thank you St. Cloud Ashley. I am really satisfied with my purchase.
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September 2023 by Megan Buermann
Aziza was GREAT and so helpful. She made our experience of buying new furniture comfortable and easy!
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August 2023 by Justin Moreau
Would be better if they didn't partner with Wells Fargo. And let me get into the store before I'm asked a million questions. I'll find YOU if I need help.
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August 2023 by Ashley Lukaswicz
I would definitely not recommend this place to ANYONE. One, you don't even get good deals when the furniture is on clearance or the stage items. Found that out after I purchased it. Two, the guy that helped me was extremely unprofessional in so many ways, I can't even say.
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July 2023 by katelyn smith
Tom and Chaz were wonderful to work with. It took 2 days of shopping for me to decide on furniture for my new home, and they spent the whole time helping me with my decisions and showing me furniture that met my needs. Great customer service, and competitive with their prices. Awesome experience!
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June 2023 by Sabrina Hamm
Jen was super helpful and answered all of our questions and got us pricing on all of the pieces that we looked at. We’ve purchased furniture from Ashley furniture a few times and every time with have been thrilled with both the service and the quality of the furniture!
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May 2023 by Liv ..
Bought a bed from here a while ago and everyone there was super friendly and helpful! I was able to make payments over a few weeks and once the bed was paid off, it was delivered within the week. The delivery guys even helped me carry it up to my apartment even though I didn't pay for that!! Amazing staff, Will definitely be back for future purchases :)
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April 2023 by Samantha F
I HIGHLY recommend not purchasing from here unless you want to replace your furniture every 2 years. We bought a sofa and a recliner that completely fell apart after 2 years of use. And I would not even write this review if there was any kind of excuse for it happening on our end. We are in a kid free home and take really good care of our things. Ashley does not stand behind their products whatsoever and offered zero help.
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March 2023 by Joe Fisher
Tom Schultz greeted and attended to my needs promptly. He asked the right questions knew where his product was and I completed two rooms as needed. Great work Tom!
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February 2023 by Sarah Stewart-Dwire
Tom S. Was super patient with us. He listened to what we were looking for and offered lots of great options. He is well versed in the various brands offered. We found what we were looking for and he even set up our order so we can pick up our purchase closer to home. Awesome experience all the way around. Thank you so much for a great future buying experience!
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February 2023 by Erica Skinner
I drive to St Cloud from north of Brainerd not knowing what to expect at this large furniture store. Aziza greeted me with a smile as I walked in the front door. I was shopping for a sectional for a very small space. Armed with a measuring tape, she helped me find the most perfect couch and tv stand with an electric fireplace! I really wanted two additional chairs but they weren’t in my current budget although she really tried! Shout outs to Dan for moving the chair to the couch and bringing additional fabric samples so I could get a visual and to Azzy for keeping me company while Aziza was wrapping up the paperwork. It was a wonderful experience.. no pressure, various financing options and all the suggestions that my questions could ask! I’ll be back!!!
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February 2023 by Molly Mackereth
Aziza was so patient with us, helped us choose classy fabrics for our furniture! She is very knowledgeable on trends ands colors. The delivery persons were equally great! Very quick with moving in the furniture and setting it up! I would shop here again!!
