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October 2025 by Clay Smith
The people are nice-ish
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October 2025 by Danielle Voss
Brad was excellent to work with tonight! We've been going in circles with phone calls and in-person, and he made sure that we resolved our issue tonight. He even stayed past the store hours to make sure that everything was taken care of. We appreciated his time and support!
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October 2025 by Adam Wagner
Brad was awesome. We had a lot of questions and issues that needed to be resolved and he took everything in stride and got us taken care of efficiently and smoothly. What could have been a very stressful experience was a great experience, thanks to Brad 👍
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August 2025 by Dawn Ronnei
Their system went down during my husband's transaction. Leaving regular service due to the cost and going to monthly AT&T (cheaper plan), but we still need to fix it. Don't want the 55+ plan, still too much. If not we will go to a competitor. Been with AT&T for most of my phone service.
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July 2025 by abbreyell Jessup
This guy had no idea what he was doing. Downloaded a Samsung app on my pixel phone and when it didn't work like I said it wouldnt. Tried to tell me, there was nothing that could be done...ended up doing it myself with a suggestion from Geek squad.
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June 2025 by Madeline Johnson
Worst experience I’ve ever had at an AT&T. Went to go switch my plan and spent 3 hours there. Employee was not able to help with anything. She messed up all our phone plans and bill. She did not apply the discounts I qualified for and specifically asked about. Had to go back to a different store twice since to get items on my bill fixed. Their phone and case selection were very limited also.
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June 2025 by Joan Collins
We are trying to buy a new apple phone. Purchased one Friday. Sales person told us to come in Monday to pick up phone. Said he was working. He wasn’t. Woman in store was rude. Said sales man would call us later that day. He didn’t. Poor customer service.
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June 2025 by Mahamed Ismail
I am very disappointed with this AT&T store. Because of mistakes they made, I had to come back three different days to fix the same problem. Each time, they didn’t take responsibility or solve the issue properly. It wasted my time and was extremely frustrating. I do not recommend this store to anyone — their customer service is terrible and they don’t seem to care about helping their customers.
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June 2025 by Todd Smith
The staff at this location is super nice and helpful.
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June 2025 by Dew 4231
There was only one person working there and they did phenomenal juggling us and other people in the store.
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May 2025 by David
Great experience! 10/10 recommend this store in St. Cloud!
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May 2025 by juanita hechtel
Wow! Amazing Christine has tolerated me and my old brain questions and issues for 2 days. She is the kindest and most patient person I’ve ever met. I am not technology savvy and she was so willing to answer my questions and have a sense of humor too.
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April 2025 by A. D. Harveland
Christie was very helpful and understanding when I had questions. She offered to help me set up my new phone when I get it (had to file an insurance claim)
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April 2025 by Jose Espitia
Won’t allow equipment return to store, must mail in. Adjustments to bill take a billing cycle to adjust requiring to pay full amount and wait for a refund.
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April 2025 by Aaron Maurer
Great service! Fixed my issue quick.
