-
December 2023 by Madalynn Fundine
They don't answer the phones
-
September 2023 by yodizzle
Bikki (I think his name was) was super knowledgeable and helped with figuring out a network problem on my phone!
-
July 2023 by angela estefania
I called because I needed help with my account and the employee that answer was so rude, didn’t want to help me at all.
-
July 2022 by Adam Gomez
Super friendly staff very knowledgeable and helpful. Will continue doing business with them
-
July 2022 by Daniel Hollis
Customer service was great!
-
April 2022 by Julie Carstens
There aren't enough bad words to describe the nightmare experience with the employee working when I came in. Charged to activate phone but didn't activate it. He was beyond rude and actually caused a screaming match with 3 other people who were in the store. He took a phone call while I was trying to take care of why I was there even after I asked him not to. Boost customer care helped get my phone activated and in my opinion that is outright theft to take money for activation and not activate. He told me his name was Deep. Okay? Dear Boost Mobile, do you really want someone like this representing you? I read another review on here where the person suspected the phone they just purchased was faulty... I agree because I still can't get the one I ended up with to work. He didn't transfer my contact list even though he said he did and completely disabled the phone I was replacing. I went back to try and get help with that and was told, and I quote, "There is no more discussion." He refused to give me his managers name so I'm hoping someone in a position of authority over "Deep" will see this review and hopefully no one else will ever have to be subjected to his nightmare treatment!
-
April 2022 by Volisha Cochrane
The employee wasn't even wearing a name tag and was practically pushing me out the door after another customer came in, he was rude and very unproffesional
-
February 2022 by Timothy S.
I had to get a new phone. I was told up bill would not increase. But my bill went from $39.00 a month to $127.00 a month. I work at a temp job. I can't afford this increase. So my phone will probably be turned off. I have no transportation my car is in the shop. I don't like being lied to. I will do without a phone.Before I do business with this boost mobile store again.
-
December 2021 by Natasha Swanigan
The employee was very nice and helpful offered me a great deal on a new phone
-
December 2021 by Arianna Phipps
Terrible the man tried flirting with me and when I told him I’m not interested he became rude I think he made my device not work anymore
-
March 2021 by Gameplay Gamer
I shouldn’t have to wait for the worker to show up to work it’s your job to be here on time if not why apply for the job?
-
February 2021 by Dave Folkerts
Decent service if they are actually around when they are suppqised to be open. there's alot of times when they were supposed to be open but weren't
-
September 2020 by Hands Healing Hounds
They are the NICEST guys around. Don't try and make you buy things you don't need. Extremely helpful and knowledgeable! Will never go anywhere else.
-
September 2020 by Bianca Ellison
Very friendly, helpful, I got everything that was needed and I left this store satisfied.
-
September 2020 by THE WOODLEY FAMILY
Hello here at boost people are the bestand willing to helpThank you Boost
