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“The ladies in St. Cloud are amazing! They treat me like family and are always there to help me out! I have been a member for over 20 years and they are always there for me! Love them!”
“solid bank. open up the doors though. Also who designed the parking lot? you really have that many handicapped people that stop in at once you need to block off the entire front row for them?”
“My fiancé and I had the pleasure working with Rodolfo and Kristine with financing over the past week. Thank you for working with us and making it so easy and personable. We will be continuing to work with you both in the future!”
“They are great I went in there cuz my account was locked and I thought it was deactivated when all I had to do was go reactivate again my ID my account information and all my right information and they had me back up and running within no time”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I always have super tricky problems regardless of where I bank.. I’ve stayed with SCFCU for almost 10 years now because you guys are so customer centered! Thank you guys for everything you do.
I don’t know his job title or what he does for SCFCU- I just want to recognize Ben for solving 2 HUGE issues I’ve had this year when no one else could!
He’s so knowledgeable & fast at finding solutions that work for all of us.
It’s also a little concerning he’s the only one who’s been able to solve my issues.. ?
I genuinely think all branches would benefit if Ben helped make a problem/ solution guide.. (for things like debit cards lost in the mail for months, failed ATM withdrawals, etc- having actual steps so any employee can help like Ben does!)
I also want to recognize Dave for having the best attitude- he has severely improved the my opinion of the company via drive thru since he started! I believe he has been the one connecting me to Ben each time too! They always work as a team to help me instead of telling me to “wait it out” or “call someone else”… THAT is customer service!!!”