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January 2024 by Julia Fraley
The staff at Falcon National Bank are easy to work with, professional, and always helpful. They prove banking doesn't need to be intimidating or confusing. Falcon delivers big bank results with a small town feel.
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December 2023 by E
Forced to have an online account because they don't want to print and mail statements. Nice they could save money while screwing over the customers and giving them no benefits other then the possibility of an account getting hacked, yay.
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December 2023 by Rick Stange
Great service! Quick, friendly & great CD rates!
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October 2023 by Elizabeth Lind
I was making a deposit for my place of business and was expected to give them over my id. They have no right to anything but my name.. at no point do they have a right to my address or anything else as I am not a signer on my bosses account nor a member of there bank nor will I ever recomed them
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October 2023 by Zondra Gunnink
Jennifer was very helpful and courteous during our visit. We appreciate her help.
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May 2023 by Judy Olson
The staff member that helped us was terrific. She was kind and very helpful. Very nice experience.
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May 2023 by Clayton Christian
Falcon provided exemplary customer service to originate my first mortgage. The process was smooth from start to finish. The lender communicated clearly and frequently to avoid any surprises. Additionally, the lender worked in our best interest when determining the finer detail of the loan.
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January 2023 by Ch Wa
Some of the friendliest and helpful people you will ever know. More than just a bank, A place to get good honest advice. They truly care about what's best for you.
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July 2020 by Jamey Maurer
Best business decision we have made in years!!!! Switching to Falcon should have been done years ago. Getting loans has been a breeze compared to the big box bank we were at. When Dennis Miller was at Falcon, he sat down with me and taught me what my books actually mean. Chase Larson has since taken over his position and the transition has been seamless. Chase called me when the PPP came out and recommended we apply. I hadn't considered it until he took the time to educate me on it. Man am I glad we did, Falcon helped us save our employees and keep in business. I can say enough good about all the friendly people there.
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May 2020 by Cindy Battleson
The staff at Falcon cares about it's customers and the businesses it works with. They have been a great partner for me. Always looking out for what is best for me. I would highly recommend Falcon Bank to everyone.
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April 2020 by D D
Not pleased with the customer service here. Have been working with brandy on getting a business loan for the last two months and to start the communication has been horrible we have been told numerous times we would get a call back shortly and turns out she ends up not calling back for weeks if we’re lucky or answering are calls she also had us fill out a ton of paperwork and a p&l and then last minute she tells me that I can not get the loan this is two months later she tells me this and apparently it is because my Juvenile record from 6-7 years ago. She is going to state that we filled out a form saying there was no prior record but that is still irrelevant as well you would think a bank would take there precautions and do a background check first thing first before sending someone through hours of paperwork and unnecessary wasted time. Seems pretty unprofessional to hold someone to a juvenile record. I would like to say falcon leasing has treated me well with equipment loans. But specifically for sba loans I am not impressed at all with brandys work and communication.
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December 2019 by Nathan P
We had an outstanding 5 star experience working with Falcon National Bank on a commercial loan. They came in with a very competitive rate and worked with us to further reduce fees on the loan. Working with their loan officer Chase Larson was awesome. He was super responsive and brought tons of experience to help us through the process. Falcon is very lucky to have him as part of their organization. I felt like he was available 24-7 to assist us. It was far above our expectations. I'd highly recommend giving them a call for your business loan needs.
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November 2018 by Berni Halaas
A appreciate the hometown feel of the bank. I have personal and business accounts with Falcon. They are always friendly and their willingness to help is amazing! While on vacation I had someone trying to use my account. I contact Falcon and they went above and beyond to help me with this issue. I was able to get back to vacation with no worries. They are a first class bank! I would highly recommend them for your business or personal accounts. You can count on them!! Thank you for your commitment to your customers and the service that you provide!
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October 2018 by Bernie Perryman
Banking and financial Experience throughout the organization. I have all my questions answered and receive the necessary help with my intial contact...phone, email or in the bank.
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August 2018 by Michelle Henderson
Both my business and personal accounts are with Falcon and their service is astounding. Paula, Traci, and their team are warm and welcoming and truly care about customer experiences. The communication with their clients in a recent software conversion was frequent and helpful. Assuming mail from the bank is junk is dangerous everyone!
