Finish Line is a popular destination for customers seeking quality shoes and apparel. The business has received mixed reviews, with some customers praising the exceptional service provided by staff members like Omar, Shukri, and Charlie, who went above and beyond to assist them in finding the right fit and size. Customers appreciated the staff's friendly demeanor and willingness to search for products at other locations and have them shipped. However, some customers have expressed disappointment with the store's holiday hours, which did not align with the mall's schedule, leading to frustration. Additionally, one customer reported witnessing an unpleasant incident where an employee was yelling at the manager, which raised concerns about the store's management practices. Overall, Finish Line seems to offer a generally positive shopping experience, but there are areas for improvement, particularly in terms of communication and employee conduct.
Great staff!! Very helpful and a huge selection of Adidas and Nikes!!
March 2025
My daughter found some really cute shoes for a decent price, and the lady who helped us was so super sweet. Great customer service.
November 2023
OmarHelp my son find shoes and and outfitMy son is a big man and hard to find anything that fits rightSo Omar when above and beyond for usSaturday November 25 2023
