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November 2024 by Jim Zagaros
I didn't buy from them, however Karl helped me with the second owner factory warranty. Thanks Karl
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September 2024 by James Landes
Our sales person Jacob Klatt has been wonderful to work with, both during the buying process and any follow-up questions we’ve had. I recommend working with him and Miller Marine.
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July 2024 by ssc_ne
Was a great experience deal with Jared at Miller Marine. No surprises!
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June 2024 by Mitchell Finwall
I wish I could give -5 stars .I purchased the boat "new' from the boat show in march of 2023 from a salesman named Brian . The boat I purchased was a Miller Marine inventory boat sold at the boat show by a power lodge salesman. Power lodge had just purchased Miller Marine . I went to the dealership the next week to go over the boat discuss electronics and issues and flaws I saw with the boat . We went over the laundry list of things to be corrected boat we be 100% . They assured me all would be complete upon my return . I returned the next week . I went inside signed all paperwork and paid for the boat . They bring the boat out all the issues were still there . These issues were as follows , damage to both pedestal seats , rear bench seat , radio, strut on the windshield, front bow pad , 2 panels in the rear . All documented before purchase . I address the salesman on said promises his response was we would have to file warranty claims on all this . They assure me they get all this on order . Few weeks go by take it out for the first time there's a hydraulic failure on the motor line . I make the trip to power lodge 1hr each way from home . Takes 16 days to get the boat back . Fast forward 2 weeks asked to return as all the parts are in "parts" are in .Well they were not all in , made six trips back and forth trying to get these issues and others that came up resolved . They were never fully resolved There was always something missing That span my boat was in there possession for 32 days . A few weeks later had another hydraulic failure and steering issue . After battling with power lodge I took it to St. Croix motor sports in New Richmond . It was down another 14 days . After dealing with all this I started dealing With ace in the Miller Marine service dept directly . As far as warranty claims on . So then Starweld warranty started denying my claims . When I spoke to them They told me the only way they would warranty my boat is if i took it back to Miller in St. cloud . Give them a list of all current issues and don't pick it up until its done . Drop off on a Monday get a call Tuesday go over all said problems . They call say its done . They were to install all remaining interior parts, rear bench backer, 2 trim parts, steering issue and hydraulic issues for the 3rd time . loose carpet , rusty lug nuts fix battery compartment flooding issue . They call to tell me its all done . There's damage to one of the interior parts will have to be reordered . Meaning a return trip that marks the 11th time in the shop in 13 months . My boat was delivered with things on that list not complete . Such as carpet repair , lug nuts and interior panel . The best part of it all was my $3,000 fishing graph was missing and the corrections were not made . Called them first response was might of been stolen , not there responsibility. Second contact trying to find my graph again no idea what happened to it . I filed a police report with the St. cloud pd . On top of all this there's been claims for the cover, misc. mechanical parts all told 20+ warranty claims 13 shop visits , down time of months on a brand new boat
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June 2024 by Paul Sehr
Great people to work with from beginning to end
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June 2024 by Nate Siler
I had been looking for boats for some time. I came across this used 2010 that met all of my "must haves" that was just listed on Miller Marine. I called right away and was connected with Kirk. He was super friendly, was able to answer all my questions. I live over 3 hours away. He helped my wife and I get the process started via phone and email. They were able to assist us with financing. We dealt with Adam. He too was super friendly, very helpful. Even when my wife messed up our info.
When it was time to go pick it up. Before they let us drive all that way. Their techs found an issue with the trim and tilt, and they fixed it, and made it right. So it didn't become a future issue for us. When we were finally able to make the trip to pick it up Kirk wasn't able to he there. We had the pleasure of meeting Justin, and he was informed of our situation. He was friendly and helpful. It felt like he had been there from the beginning of this process. So their team is great at communicating, so everyone was on the same page.
Huge shout out to Kirk, Adam, and the team who made it possible for us to have our new dream boat.
Definitely recommend Miller Marine to anyone looking, and well worth the drive for their selection of boats and their customer service.
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June 2024 by Brittany reinke
Justin Terhaar was absolutely wonderful to work with from start to finish. There was absolutely no pressure to buy and he simply provided all the knowledge that was necessary for us to make the best possible decision on what we were looking for. Justin made himself available and was very accommodating throughout this process. He was professional, welcoming and kind. A true expert. If you’re looking for a boat, we would recommend Justin over and over again to anyone!
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April 2024 by Tammy Schoeppner
We had the pleasure of working with Justin Terhaar for the purchase of our new 2024 Bennington Pontoon. From the time we met him at the boat show, to helping us with selections with our build and then explaining and demonstrating all the new boat had to offer when it arrived Justin has been very accessible and knowledgeable. We highly recommend Justin and Miller Marine!
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April 2024 by Keith Anderson
Kirk with Miller Marine was great to work with. He was very helpful for every step of the process. Even after delivery he continued to reach out and make sure everything was good.
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March 2024 by Charles Bostic
Great service. Justin was awesome. Highly recommend
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March 2024 by Shawn Gilloley
Super cool and friendly staff
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March 2024 by Scott Erickson
We were referred by friends and found our new pontoon at Miller Marine in St Cloud. Our sales-person was every bit as competent and knowledgeable as we were assured he would be.
He took us through the process and was tremendous help, since we’ve never bought a pontoon before.
We’ve used this pontoon for 3 seasons so far, and that’s Minnesota seasons, so about 3 months….
Recently, when coming out of winter storage we had a problem with the hydrolics on the motor. I contacted the service dept and spoke with Richard. Richard was very accommodating, helpful and informative. He encouraged me to bring it in and he’d get it looked at as soon as possible. Within a couple days Richard called, explained what they’d found, repaired it and had taken care of the problem. I’ve found Miller Marine to be the perfect place to buy your pontoon AND the perfect place to take your pontoon when all is not going as planned. Too often, services are over-looked when they exceed your expectations and not given credit for the effort they expel when they go the distance. I feel the follow thru is important when “it doesn’t go as planned” and equally as important as the initial sale. Miller and it’s people have proven to me and many others how good they are at what they do.
I couldn’t give them a bigger thank you or better endorsement. They deserve your business and you won’t regret giving them the opportunity to earn it.
Thank you Miller Marine.
Scott Erickson
Robbinsdale Mn
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March 2024 by Grady Walker
Delivered boats to them. Quick and friendly people
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March 2024 by Matthew Handt
My sales man Kirk was wonderful, the whole experience was great from beginning to end . Great place to buy from .
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March 2024 by Melinda Fischer
Very nice selection of pontoons. Sales staff is very nice to work with. Did feel any pressure to buy. I was able to just walk around and look at what I wanted to.