H&R Block has a reputation for friendly and helpful staff, with clients appreciating their professionalism and willingness to explain tax details clearly. Many reviews highlight specific employees, such as Julie and Gale, who go above and beyond to provide personalized service and ensure clients understand their taxes. Clients feel they can trust the staff to handle even complicated situations efficiently. Although some mention that Julie is no longer working there, her positive impact is still remembered. Overall, the team is experienced, caring, and committed to making the tax process smooth and trustworthy for every client.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
