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April 2024 by Diane Magnuson
Professional experts throughout the entire eye exam and friendly, helpful knowledgeable staff ensure you a great experience! Quality eyewear and many choices with unbeatable specials and service. I highly recommend!
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March 2024 by Perry Burros-Lemke
As always, I had a great experience at this LensCrafters. Both employees were knowledgeable, polite, compassionate, and willing to take time of their very busy day to make sure that I had all the attention that I needed. I was a little leery about the distance doctor experience, but with their cutting edge technology, and went really smoothly. She addressed some other vision problems I was having, and I am looking forward to a solution with my new eyewear! They are upfront about options and take time to explain what everything means.
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March 2024 by Lynn D
Jasmine did a phenomenal job doing my tests and facilitating the appointment! She knows her stuff and is so confident doing it! Zima was so fun to work with when I purchased my glasses. I had both of my daughters in to help me pick out frames and she was so patient with me to the very end! Great customer service!!
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March 2024 by Ahmed ma
Fantastic staff!
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March 2024 by Bryan Tarrolly
Aaron and Valynn were extremely courteous and helpful. Re-installed one of my lenses that popped out. Difficult to do without proper tools/technique. Took 20 minutes for a quick repair and re-install. Didn’t charge me. Thanked me for stopping in. Highly recommend.
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March 2024 by Common Sense
I always have a great experience here. The woman who helped me did great. I'm always treated well and they know what they are doing. I highly recommend Lenscrafters in the Crossroads Mall in St. Cloud, MN
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March 2024 by JoAnn Gasparino
I accompanied my elderly friend to LensCrafters earlier this week to have his prescription filled. Jasmine helped us for at least one hour with measurements, etc. She was professional as well as friendly, caring, and compassionate. She took her time with us and patiently answered his questions. After we left, my friend (repeatedly) said, "she really knew what she was doing." It means a lot that he felt so pleased and about this experience.
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January 2024 by Pierre Barber
The staff there is great. As a team they are so good. One showed me glasses one helped with the fitting and the other helped with the closeout, even though it was days since they saw us. They remembered names and events our prior visit and assisted me with the old information. EXCELLENT CUSTOMER SERVICE.
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January 2024 by Trude Sowada
Nice selection of frames and friendly, professional customer service.Thank you Ivy!
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December 2023 by Jason Bothe
Excellent customer service! Valor was so knowledgeable about class. Answered all my questions I had about my first pair of glasses. And made me feel so comfortable when I walked into LensCrafters. Thx’s!
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December 2023 by Melissa Schofield
Zelma was amazing! She fixed my glasses so they were wearable again!! Thank you!!
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December 2023 by Mary Mozena
I am very happy with my new glasses Corey was very helpful I will definitely go back to lens crafters ?
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October 2023 by Michael Kennedy
The folks here are as helpful as can be. Didn’t have my prescription in stock, but said they could get them within a day or two and gave me some samples they had in stock in the meantime. Even two of the newer staff members pitched in. Excellent service!
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September 2023 by Kira Davidson
Valynn was so helpful and informative! He was able to answer all of my questions and get me the right lenses for me. He was also very nice and made the shopping experience seamless as well as providing good conversation and customer service. I’ll be back if I get new frames and/or lenses in the future.
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August 2023 by Rolee Petersen
Jasmine is the absolute miracle worker! She made the adjustments to my glasses and they have never fit so amazingly. She is personable and her customer service was top notch. I will definitely be coming back!
