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April 2024 by Logan Krippner
Got me fitted very fast, super friendly. Going back here next time.
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April 2024 by Jarred Thompson
Share my experience? Well it’s awful for starters. Been chased out of this store location twice now due to employees stating they’re too busy to assist with customers. A guy can’t even browse around the store by himself since they’re so busy. Have to book an appointment to browse around is a little bit absurd if you ask me. Don’t recommend this store to anyone looking for wedding, prom, business attire, nothing. Steer clear and save your money and time.
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April 2024 by Sony Miller
While some of the staff are nice, save your time and money and go somewhere else. Custom ordered suit and 2 custom shirts, 3 of the 5 pieces of clothing came in incorrectly sized. Might not be a reflection of in store purchases, but I will bring future business elsewhere even for in store purchases at this point.
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March 2024 by Amy Ogram
Went to the St. Cloud store on Sunday. Were not greeted by staff. Heard them tell another customer it would be a wait. Browsed through the selection. Found what we needed in the size we needed. Still ignored. Waited with items in hand for over 20 minutes. Finally put our items back on the rack and left. Found what we wanted at JC Penny.
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March 2024 by Rob B all er
Terrible staff and service... do not go here ..... messed up the easiest fitting
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February 2024 by Courtney Dinsmore
If I could give it zero stars, I would. We made an appointment over a month ago for Saturday, January 20th for 2 pm to plan out suits for our wedding party. We were told to not bring the wedding party, just the groom and we followed the instructions to a T including taking the dumb quiz . We had specific people who took time out of their busy lives to be there to help us and give opinions. We were there for over an hour after our appointment time, were told it would be another 45 minutes, and we left. One of the guys working said there was a bunch of people who didn’t show up for work and a bunch of people quit- a) unprofessional to disclose that and b) a phone call would have been nice prior to everyone making the trip to the store when no one showed up for work. It was terribly unprofessional and disrespectful.We went to the Maple Grove location the next day & had a much better experience. I do not recommend the St. Cloud location to anyone- avoid the headache, especially if you’re a wedding party on a time crunch.
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January 2024 by ChaosIsPeace Booie
Had an appointment and showed up early. It still took another 40 mins to help us. The people walking in took the presidency over our appointment. Service could be quicker, but the guys were and are actually pretty friendly. A decent and relaxed environment overall
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January 2024 by Aaron
I'm a weird size, and I have no idea what I was doing. Everyone there was incredibly helpful and attentive. The one gentleman mainly helping us was hustling, running back and forth bringing us different options and was very patient. Great service.
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December 2023 by Lexis Eich
Went into the St Cloud location looking for a grooms suit and outfit for our bridal party. Had an example photo. The man working there was unbelievably rude and unhelpful. Showed him a photo of a green looking suit and he looked me in the face and asked me what color it was... it was literally green. Then I asked them if they tailor pants to someone 6'4 and his response to that was well I don't know. Asked him about tan colored ties and he responded like he's never heard of the color before. Clearly he didn't want to make any sale for the store. I will be taking my bridal party to a different place to spend our money. That place is absolutely ridiculous.
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December 2023 by Joe Olson
Use to be my go to place but I got there the lady didn't even get out of the chair in the corner just yelled hey than argued with me when I asked about a deal I saw online
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November 2023 by Jayce Allen
I’d truly give a 0 star if it was an option, went in looking for a suit or tux for my fiancé for our wedding we walk in, no ones to be found we walk around a little look at things that catch our eyes, 5 minutes past still no one, I start saying hello? That got someone’s attention as 2 men walk out from the back, they give a small greet and ask how they could help, I state we’re looking for a suit or tux for him to wear, they say well it’s over here, I say okay… they ask if we knew his measurements we state no we don’t, they take one measurement and try a jacket on and it doesn’t fit… so he grabs a different size jacket fits a little better.. I asked about renting and he cops a little attitude about it… just asking about all our options. I then ask if they have any jackets with out any shoulder pads and he says they don’t have any his jacket just got bunched up in the shoulders as I’m actively feeling different jackets shoulders and they have padding. So we walked out unpleased with the service we received. Instead we went to knights of Columbus and had amazing and top notch customer service from knights of Columbus in the mall across from scheels, I would avoid men’s warehouse if you could.
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October 2023 by Lindsey LaBelle
We made am appointment to look at suits for a wedding. The gentleman answered the phone in the middle of it and it was a lengthy call.. we also got told "it's prom season so even with am appointment we might not be able to help you". One of my groomsman had his shoes 2 sizes to small and all they did was refund the shoe rental.. he had to figure out the rest. Another groomsman had the wrong colored tie when I even brought in a swatch to match- it wasn't even close to the dress, a completely different color..some had pocket squares when we didn't ask for them- so extra rental money for them. Not impressed.
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August 2023 by Shelbi Bergee
Super unorganized. At our first visit we set the dates for returns. At pickup that date was wrong in their system and we had to fix it. At return they charged us extra for a late return when we were actually a day early. I was so frustrated working with them I would never recommend them.
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June 2023 by Patricia LeVasseur-Funk
Very unprofessional people working here. Clearly there is a sign that says no smoking by the bus stops infront of the store. A gray haired older man does it all the time and doesn't even put out the cigarette before going back in. If he can't follow a basic sign to not smoke then he obviously has no problem scamming people.
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June 2023 by Nancy Fischer
Didn't care tailor made style men's shirts and were not greeted by anyone at all and we were in the store at least 10 minutes. Then we just left.