Shopko Optical, formerly known as Midwest Vision Centers, is a business that puts its patients first and strives to provide comprehensive and personalized eye care. The staff is described as knowledgeable, friendly, and helpful, with specific praise for employees like Julia, Katherine, Raena, Dr. Lorenz, Javen, and Clarisse. Customers have had exceptional experiences, with the staff taking the time to answer questions, offer insights, and ensure that the patients feel valued and satisfied with the service they receive. The business is commended for its trust-based approach to eye care and its mission to act in the best interest of its patients.
Javen was great in helping me to get in and out for my appointment and ordering quickly. Customer service was great even though they were short handed and busy!
February 2026
This gal was very professional, polite, pleasant and was willing to get answers to all my questions. She took the time to make sure my glasses fit perfectly. She was even so kind to walk to the door and open it as my hands were full. Thank you Javen, you deserve this recognition.
February 2026
Such a great team at the St. Cloud store. Dr. Lorenz and Nicholas were very helpful and took care of all of my wear needs. Thank you!
