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September 2023 by Trevor Keyler
Quick & friendly hitch install
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July 2023 by Henry Ngoko
Good but I don't usually used them but their vehicles is clean and they has best services
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May 2023 by Dave Berens
Really friendly staff. Competitively priced.
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May 2023 by Matt Bagaglio
Easy pickup and drop off.
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April 2023 by Tanner Nicholson
Great place. Ubox program is wonderful!
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November 2022 by Phil Johnson
Great customer service!
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November 2022 by dvd 20
This location has a huge parking lot for customers to park in. Their storage facility is very easy to get to. All the staff even the women that works there is amazing and very nice and helpful. Even though the building in being remodeled everything is easy to get to and I had no problems getting to my storage unit. Highly recommend coming here. Thanks for your hard work.
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November 2022 by Josh Sugar
Tried to list this review on the U-Haul website but "there was an error submitting your review", so I am posting it here...I appreciate there finally being a meaningful number of indoor/climate-controlled storage units coming to the area, but this facility - and a number of aspects of the service - needs work. First of all, the inside of this facility is in relatively poor condition... you can tell they have retrofitted an existing facility, but there is basically zero finish work done... there are a ridiculous number of exposed cut cinder blocks in the wall, the concrete floors are cracked in a lot of places, there are random sections of the floor where it's covered in a sort of plywood, there are unfinished lighting fixtures (the indoor lighting is VERY poor), and storage units that seem like they're in the process of being erected. Also, you cannot freely access your storage unit during office hours, let alone just throughout the day... you have to go into the facility during office hours and ask to be let in to the building where your unit is. This is per the young woman who set me up with my unit after I made the reservation online. There is no key or code system to enter the facility. Now maybe I'm spoiled having previously had an outdoor unit that I could access 24/7, but not being able to access your unit after 7:00 pm most days of the week seems kind of inconvenient. Lastly, the woman that helped me get setup with my unit wasn't a very good communicator... at one point she indicated that the facility would eventually be open more hours during the week, so I said that makes sense since it seems like they've done a "soft open" (I say that because less than two weeks ago the website said there were no available indoor units at this facility and now I seem to be the first one who's moved in) since the facility doesn't seem to be finished (she even acknowledged that they haven't put up outdoor units yet and after that is when the hours would change) and she told me that they're not doing a soft open and that they're fully operational... fully operational with lighting units that aren't installed or working?!? With all of that said, here are a few other things for prospective customers to keep in mind: 1) there is no convenient customer parking here... you kind of just have to pull up next to the sidewalk up front; 2) even if you make a reservation online, you have to go through an intake procedure that makes the online reservation pointless; 3) if you don't purchase one of U-Haul's insurance options, they will just list you under "homeowners/renters" with "blank information" and you cannot update your insurance coverage after you start renting... so if you list your renter's policy and it ends up not covering the items in your unit, you're screwed. I had intended to list my renter's policy while I confirmed whether or not I had coverage, and then switch to one of their policies if the latter happened, but that's not possible. Seems like a slightly shady way of getting you to sign up for their policies... proceed at your own risk.
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November 2022 by Lacey Heater
My husband recently had to rent a trailer from this location, he ended up not using it and having to cancel and they were very courteous and professional. I just wanted to give a huge shout out for the excellent service and professionalism. We highly recommend this location!
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November 2022 by Robert Cox
Workers were very helpful and service was quick as could be.Really love having a location on this side of the city.Great to see the upgrades made to the facility.
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November 2022 by James Randall
Easy indoor loading and unloading for smaller storage units. Friendly staff and a relaxing park across the street
