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July 2021 by Hannah Harris
I used one of the Relocubes to move from SC to MN and did not have any problems at all with it. When I unloaded my cube here and called for them to pick it up, they came within 2 hours. I was very pleased with my experience, and would absolutely use them to move again. The price is comparable to the cost of a moving truck, and it is much more convenient and less stressful.Service: Out-of-county removals
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June 2021 by Charlie A.
Everything they quoted and promised, they delivered! All was done professionally and kindly. The agent gave me many packing tips that made the move simple and efficient. The relo cube arrived on time and everything in good condition.
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February 2021 by Alex Guzy
So I have used pack twice, even though we had a horrible experience the first time, we were short of time and really had no choice. The second time made the first look like a walk in the park.Missed my reservation window twice to start things off. never brought a contract for me and the driver was rude. they waited over a week before finally shipping my stuff. wen I called to get answers I was told and I quote, "I dont care what you want or think because im not doing anything for you". that was supposedly a supervisor. For what you pay you would think that you would get at least decent customer support but no, none at all. No communication, can't tell you where your stuff is or when it will be moved. They just blame the rucking company and the trucking company blames them. I had to be the go between for them since they apparently dont know how to talk to their contractors. I will never use this company again, I will drive. a haul if I have too. I was in the military and they are better at coordinating moves and if you have done a military move you know how much of a nightmare it is. Do yourself a favor and find a different company.
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March 2019 by Erik Karlsson
Nice people, very efficient with the shipping cube, there isn't an indoor place to store it while we are waiting for the apt but they have convenient hours when we want to grab items out of it
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February 2018 by Tom M.
After many corporate moves where we never even took a picture down, our last move home after retirement, cross country, was very intimidating! Researched, read reviews, many calls before hiring u-pack and received top top service! Communication was great, trailer was delivered and picked up on time. We stored our trailer with them for 3 months, everything was in great shape ( few decorative pieces with damage but that was due to our packing). Important to hire good loaders! We had no shifting of our goods at all. Would recommend to anyone who is willing to do a little extra leg work, we saved a tremendous amount over full service movers and by using the trailer for storage we only moved "out" and "in"!
