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February 2024 by Mary Petty
Amazing service this morning!! Two of the finest young men! Thank You!! 2-25-2024
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February 2024 by Jessica Morrison
Helpful, quick, and professional service.
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February 2024 by amy mader
I stopped to make s quick Amazon return, but was dissappointed the line was almost out the door. The employees worked so fast and efficiently I was in & out in only 5 minutes! They were also friendly and professional, even during this mad rush. Awesome!!
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January 2024 by Charity Bennett
Always quick and professionally
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December 2023 by Jen Wong
The agent is not friendly. She took several mins to warn me to package by myself. But as a customer I do not know where to place the tag, etc. Usually it is her job to do it. She was not patient at all, complaining she has to work everyday like this. I was like, so you need to improve your work efficiency. Do not force your customer to do your job!I had lots of good experiences at UPS and FedEx stores, not this one. I was really frustrated.
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December 2023 by Derek Heaton
I usually can get in and out fairly quick. Customer service is okay. Clean store. Just remember to follow the signs located inside the store.
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December 2023 by Chris Kunze
Busy as heck and yet the employees were patient, helpful and kind!!! Thanks for being a great Amazon return location!!
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November 2023 by Stacie Jastrzebski
The employees there are wonderful and always in a good mood! I will make the drive there to drop my stuff any day! Keep up the good work!
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October 2023 by Tom Smith
Staff at this location are always friendly, helpful and willing to offer guidance to their customers when they have questions or concerns about shipping. This store represents the UPS organization well.
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October 2023 by Paul L
Amazing Customer Service, Will - store manager is really good.
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August 2023 by James Kaiser
Rude staff made rude remarks about us returning things from our registry. Just wait for other locations to be open, don’t waste your time with the staff here, we had “a lot of stuff to return” and she didn’t “have a lot of time”…
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August 2023 by kennedy
Workers were friendly and service was extremely fast. Hardly any waiting.
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August 2023 by Matt Johnson
I visited this location as the UPS Store offers Notary services. Once there I was told by the staff they won't notarize a specific type of document (Power of Attorney). According to the employee, this is a "policy of the owner" to not notarize Power of Attorney documents. As a previous Notary (my commission has expired) I was shocked. I've had such a document Notarized at a different UPS Store in the cities, and to my knowledge, there's very specific reasons where they can refuse service, but none by 'document type' as the Notary isn't even supposed to be concerned with the type or context of the document (we're not attorneys). Their website says nothing about this restriction so I wasted my lunch just to find out they discriminate against a standard legal document. Complaint filed with the MN Secretary of State and 'The UPS Store' corporate about this location.
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April 2023 by amanda yager
Went in to drop off two packages. It was not busy, and should’ve been a relatively easy return. It usually is at this location. Today however, I was working with Dori I think; she wouldn’t tell me her name. I was asked to spell the names, and I did. I didn’t understand something as her accent is thick, and she snapped her response. I apologized and tried to explain I didn’t understand, and she started raising her voice and told me I was being rude. The other UPS worker took over for her as she was yelling at me at this point. I’m not sure if I’ll be back.
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April 2023 by Jackie Knowles
Always helpful and speedy service! Really appreciate it